Support Windows 8 RT for Surface Tablet and Windows Phone 8 for Mobile Devices
This is not a full windows 8 platform but will work new surface tablet and Samsung and others plan to use this OS which is not fully windows 8 compatible. It would be very helpful if sonos would support this as the tablet looks promising.
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This reply was created from a merged topic originally titled windows mobile platform. Recently purchased 2 Play 1's for my holiday home only to fine that neither I nor my children or grandchildren can control them using our windows phones. We are all using windows ecosystem. Very disappointing. Back to the shop they go. How is it possible that you don't have a app for the windows mobile platform??!!
Interesting interview with John MacFarlane at the Telegraph about why sonos will not support apple music directly: http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/media/11671181/Sonos-CEO-We-would-embrace-Apple-Music.html So is this the reason why we do not get a Windows phone app!? Very objective... “We are big fans of Apple, so we would of course embrace them any time they want to come into the home, but I think that will be the next priority for them,” he said. “You have to earn Apple’s cooperation, they don’t just give it to you for free, but if there’s a delightful user experience and it makes a lot of sense, I think they do it, and there’s lots of examples of that. "
@Cristophe,
I would also like to add that worldwide stats are a little misleading as it applies to Sonos. As Leo rightly said a huge amount of these are cheap Androids sold in the developing world that aren't much better than feature phones, Sonos, as a luxury brand, will not be pursuing the mass market in the Indian subcontinent or even the vast majority of the massive Chinese market.
Sonos' best markets will be mature industrialised ones, the West if you like. Kantar's figures are a better metric to be considering here. Will the US is still a tough nut for Microsoft a quick look at Kantar's numbers will show that Windows Phones market share is considerably higher than 2.7% in Western Europe. Nearer 15% in France and Italy and closer to 10% in the UK and Germany, we won't mention Spain... These are major markets for Sonos and they have the opportunity to cement brand loyalty among Windows Phone users here by being the first player in their field to support WP, I cannot emphasise enough how much goodwill that would gain them from WP users.
I have to say that the constant "will they, won't they?" is becoming incredibly tiresome. I think it's time for a definitive answer. Indeed I participated on a thread on this very subject here, the upshot of which was that John M of Sonos made some encouraging noises about engagement on this site. Unfortunate then that their number one request has not had an update for four months.
@ Jgatie,
I know. I was talking more in general ;)
@ Christophe
I know about these market share statistics. But are they really relevant or reliable for sonos? Do they give any information about potential sonos customers. The main part are low budget phones, where the users most likely won't be Sonos customers.
But anyhow this could be a long discussion.
The main problem in this demand is, that Sonos is refusing to answer the simple question:
Will there be a Windows Phone app yes or no?
They have taken a decision about this. This topic is on since over 3 years. They had enough time. The only question is: Why don't they tell us?
The statement "we do not talk about planned staff" is bullshit. (see the apple music topic, or every idea which is marked as planned)
Yes of course the market share is an argument. But they never mentioned it. Why? Do they fear saying this would offend their windows customers? If they are not relevant, this should not be a problem.
The only answer we get is, "There is nothing new to share. But we appreciate your feedback". For what? 3 years of feedback didn't change anything. What are they expecting?
But the most funny thing is. They have a working windows 8 app since months. Why do not publish it or give us a statement on which point they are?
The answer is probably here.
2.7% Windows phone market share doesn't make it attractive for a mass market product.
Maybe Windows 10 will change the game - I think it wouldn't be stupid from Sonos to deliver a Windows controller the day Windows 10 is released (just a personal opinion, I have zero information about this).
Note : Champions do not work for Sonos, we are customers just like you.
Maybe. But the main problem in this topic is the sonos customer communication. This topic is alive since 3 years. And also under consideration since then. Do you really need 3 years to think about doing an app for windows? To be fair, no big request on this forum has been implemented. It is always about new streaming services... I can understand that big requests take some time, but 3 years. The reaction time of sonos is extremely slow. You can also refer to the right management thread. Sonos is answering on this topic on a regular 6 month basis, given us no information but encouraging us to keep following. In this for years now. Do you treat your customers this way? This is like "just feed these stupid windows users with some hope, to assure that they stay with us. Apple ftw!" The survey was going in the same direction. It was about how we want to use the app on windows. Well in exact the same way as in ios or android!!! Was there really a need to ask this? Or just a way to give windows user the impression that there is finally something going on. But now the beta or alpha app has been leaked for months now and the only comment we get is: There will be no news in the near future and we do not comment on features we work on. This shows another time that sonos is not willing to give us any kind of support. It just gives again a little hope that maybe in a far future there might be an app. There is already an app. Why is it not released? it seems to run well regarding the comments from the users which can strangely use it?! And now I have to read that you answered a user that you want to support apple music as fast as possible when you got in contact with apple for it. This service isn't released yet and it was announce a few days ago. Apparently you can take decisions quite fast. But I get it. This is about apple. When we're looking at Xbox music requested since years. There is nothing... What shall we conclude from this? Windows or Microsoft haters in your management? In any case when it comes to customer service it is a big mess. Thanks for treating us as trash after spending averaged thousand $ each for your system.
They just may be the first. You never know.
And I thought the idea of an innovative company is to be the first adding new features and not to follow the competitors. I must have misunderstood this part...
Can you name another multi-room streaming device that has a Windows Phone app?
Bose - No.
Denon - No.
Samsung - No.
LG - No.
Bluesound - No.
It is hardly "unbelievable" when 5 competitors also do not support Windows, is it?
Userlevel 2
I cannot believe that a company like Sonos still does not support Windows Phone. Frustrating and annoying
It is getting really annoying.
There is this app, which can be used apparently by specific people but not by all of us. Why is this so? They do not seem to be internal sonos employees.
Could you please give us some information on this app.
I can understand that you do not comment any new products or feature you might have in development. But this app is essential for the use of your current products, as you do not offer and support the Sonos Control anymore.
So please give us information on this point.
There is this app, which can be used apparently by specific people but not by all of us. Why is this so? They do not seem to be internal sonos employees.
Could you please give us some information on this app.
I can understand that you do not comment any new products or feature you might have in development. But this app is essential for the use of your current products, as you do not offer and support the Sonos Control anymore.
So please give us information on this point.
C,mon Sonos, It's time. no more rumours or pointing us at 3rd party apps. Windows 10 is coming, porting iOS or android is now simple, universal apps will allow you to create a single app that will run on a PC, tablet or phone.......
Userlevel 1
Can't believe we are all still here and wondering where the app is. As usual no information at all from Sonos. I hate you Sonos.
So today Microsoft announced their "Universal Windows Platform Bridges" that will allow iOS and Android developers to quickly bring their existing iOS or Android app code base to the Windows platform and create an universal Windows app. What’s SONOS excuse for not releasing an official app for Windows 10 going to be except for pure laziness?
Info on Universal Windows Platform Bridges: https://dev.windows.com/en-US/uwp-bridges
Info on Universal Windows Platform Bridges: https://dev.windows.com/en-US/uwp-bridges
I was really hoping an app would launch in time for my 30th birthday so I could enjoy my new Playbar with it. Alas no. Now I am hoping they have targeted Q1 for release, that seems unlikely as there is less than a week left of Q1. The whole thing seems to me a masterclass in deception to keep us just hopeful enough that we stick with it. After 2+ years it is wearing very thin!
Seriously regretting the Playbar now, knew I should not have done it. Considering returning and buying the Arcam Solo Bar, £200 more, no WP app but a lot more capable, with HDMI, Optical & DTS with Bluetooth to boot.
If Sonos are serious about this app and wish to stop alienating users than the solution is incredibly simple. Make the app a public beta, you have a large pool of passionate people waiting for this who you could put to good use ironing out any remaining bugs. Judging by the reviews of the Alpha the app is pretty stable and has been garnering good reviews so it's not as if you'd be releasing a mess that would hurt your reputation. Indeed it might go some way towards enhancing/repairing perceptions that, speaking for myself only, have been seriously damaged by the constant procrastinating.
This is your most popular idea at nearly 2000 Me-Toos. All other ideas that have achieved 1000+ Me-Toos have received a definitive answer one way or the other. I think the people following this thread deserve nothing less. Yes or no?
For a sonos connect at 350 euro and 2 play 1's at each 199 euro, I expect a decent Windows Phone app from Sonos, it seems that they don't care about their "Windows Phone" users. Sad, but with the benefits of the real expensive hardware, I think it must be possible to hire a good developer and release an app within at least 2 months, I see that the demand for an app already lasts for about 2 years now, isn't that a shame SONOS?
Sorry, don't want to sound like a vigilante but just watched tb UK leaders debate on my lovely soundbar. Amazing how selling snake oil crosses borders, UK politicians seem to have taken lessons from Sonos execs "Say nothing, do less". Says something that I now hold Sonos in higher contempt than the UK political establishment! Sonos have now spent plenty of engineering resources on music services they know 99.9% of their customers will not be able to distinguish on their hardware (Deezer Elite & Tidal). Yet won't commit a fraction of that to this request. Think they may actually believe their own BS.
Definitely stuck on 596.
I was really hoping an app would launch in time for my 30th birthday so I could enjoy my new Playbar with it. Alas no. Now I am hoping they have targeted Q1 for release, that seems unlikely as there is less than a week left of Q1. The whole thing seems to me a masterclass in deception to keep us just hopeful enough that we stick with it. After 2+ years it is wearing very thin!
Seriously regretting the Playbar now, knew I should not have done it. Considering returning and buying the Arcam Solo Bar, £200 more, no WP app but a lot more capable, with HDMI, Optical & DTS with Bluetooth to boot.
If Sonos are serious about this app and wish to stop alienating users than the solution is incredibly simple. Make the app a public beta, you have a large pool of passionate people waiting for this who you could put to good use ironing out any remaining bugs. Judging by the reviews of the Alpha the app is pretty stable and has been garnering good reviews so it's not as if you'd be releasing a mess that would hurt your reputation. Indeed it might go some way towards enhancing/repairing perceptions that, speaking for myself only, have been seriously damaged by the constant procrastinating.
This is your most popular idea at nearly 2000 Me-Toos. All other ideas that have achieved 1000+ Me-Toos have received a definitive answer one way or the other. I think the people following this thread deserve nothing less. Yes or no?
Glad you agree. Just as an aside the comment ticker appears to be stuck at 596. Not going to count all the comments but seems you get roughly 30 per page and 24 pages would make over 700 comments. Will see if this makes 597 but if not perhaps a mod could take a look. I'm interested in exactly how many comments there have been.
I was really hoping an app would launch in time for my 30th birthday so I could enjoy my new Playbar with it. Alas no. Now I am hoping they have targeted Q1 for release, that seems unlikely as there is less than a week left of Q1. The whole thing seems to me a masterclass in deception to keep us just hopeful enough that we stick with it. After 2+ years it is wearing very thin!
Seriously regretting the Playbar now, knew I should not have done it. Considering returning and buying the Arcam Solo Bar, £200 more, no WP app but a lot more capable, with HDMI, Optical & DTS with Bluetooth to boot.
If Sonos are serious about this app and wish to stop alienating users than the solution is incredibly simple. Make the app a public beta, you have a large pool of passionate people waiting for this who you could put to good use ironing out any remaining bugs. Judging by the reviews of the Alpha the app is pretty stable and has been garnering good reviews so it's not as if you'd be releasing a mess that would hurt your reputation. Indeed it might go some way towards enhancing/repairing perceptions that, speaking for myself only, have been seriously damaged by the constant procrastinating.
This is your most popular idea at nearly 2000 Me-Toos. All other ideas that have achieved 1000+ Me-Toos have received a definitive answer one way or the other. I think the people following this thread deserve nothing less. Yes or no?
^^^Agreed!
I really think that some information is owed at this point. The alpha app has not been updated in over a month, not a good sign, and this thread despite having been the most popular for as long as anyone can remember is seemingly wilfully neglected by Sonos employees. They only now emerge to shoot down expectations...
I was really hoping an app would launch in time for my 30th birthday so I could enjoy my new Playbar with it. Alas no. Now I am hoping they have targeted Q1 for release, that seems unlikely as there is less than a week left of Q1. The whole thing seems to me a masterclass in deception to keep us just hopeful enough that we stick with it. After 2+ years it is wearing very thin!
Seriously regretting the Playbar now, knew I should not have done it. Considering returning and buying the Arcam Solo Bar, £200 more, no WP app but a lot more capable, with HDMI, Optical & DTS with Bluetooth to boot.
If Sonos are serious about this app and wish to stop alienating users than the solution is incredibly simple. Make the app a public beta, you have a large pool of passionate people waiting for this who you could put to good use ironing out any remaining bugs. Judging by the reviews of the Alpha the app is pretty stable and has been garnering good reviews so it's not as if you'd be releasing a mess that would hurt your reputation. Indeed it might go some way towards enhancing/repairing perceptions that, speaking for myself only, have been seriously damaged by the constant procrastinating.
This is your most popular idea at nearly 2000 Me-Toos. All other ideas that have achieved 1000+ Me-Toos have received a definitive answer one way or the other. I think the people following this thread deserve nothing less. Yes or no?
I was really hoping an app would launch in time for my 30th birthday so I could enjoy my new Playbar with it. Alas no. Now I am hoping they have targeted Q1 for release, that seems unlikely as there is less than a week left of Q1. The whole thing seems to me a masterclass in deception to keep us just hopeful enough that we stick with it. After 2+ years it is wearing very thin!
Seriously regretting the Playbar now, knew I should not have done it. Considering returning and buying the Arcam Solo Bar, £200 more, no WP app but a lot more capable, with HDMI, Optical & DTS with Bluetooth to boot.
If Sonos are serious about this app and wish to stop alienating users than the solution is incredibly simple. Make the app a public beta, you have a large pool of passionate people waiting for this who you could put to good use ironing out any remaining bugs. Judging by the reviews of the Alpha the app is pretty stable and has been garnering good reviews so it's not as if you'd be releasing a mess that would hurt your reputation. Indeed it might go some way towards enhancing/repairing perceptions that, speaking for myself only, have been seriously damaged by the constant procrastinating.
This is your most popular idea at nearly 2000 Me-Toos. All other ideas that have achieved 1000+ Me-Toos have received a definitive answer one way or the other. I think the people following this thread deserve nothing less. Yes or no?
Chris - Just because there is currently an app listed in the Windows Phone Store does not mean that Sonos will actually release the app to the public. So far Sonos as pretty much ignored Windows Phone and Windows 8 users for over two years now and there is an "Alpha" app that is listed in the store since I think at least Dec 20014 that Sonos does not even seem to want to admit they have there or that they are even working on an app. They released a survey over a year ago that they also don't seem to acknowledge that anything has been done with it.
Also Sonos response just one month ago replied to this thread with "We have no news to share with you about support for Windows Phone on Sonos at this time, and do not expect to have an update in the near future." Does that sound like Sonos has a plan to actually release that app to the public? Granted they also say they don't comment about things that they are working on but they could at least let us know that they is something in the works by responding better to their paying customers.
Sonos could just continue to turn their back to their customers that use Windows Phone and never release the alpha version of the app that is in the store to the public. Just because a company submits an app they are not required to release it to the public. Sonos may just end up thinking there is no demand for the app and could just permanently leave it as it is now were no one can access it or just decide to remove it and forget about it all together. The point of the petition is to show that there are customers of theirs that want and need an app to use on the mobile platform that they have chosen to use and hopefully get Sonos to get off their rear end and make a better effort to get an app released. So to answer your question I think the petition will no longer be needed once Sonos releases the app to the public, until then the petition is needed.
What I'm wondering is how the ones that seem to have the app and have left comments on the apps store listing got selected to have access to the app.
Userlevel 7
+22
Brent - I don't mean not to support your petition.... but doesn't the Application being found to be currently in testing kinda mean the petition isn't needed any longer.
If you haven't already signed this, please do so.
https://www.change.org/p/mr-john-macfarlane-sonos-inc-support-the-windows-phone-8-windows-8-platform...
https://www.change.org/p/mr-john-macfarlane-sonos-inc-support-the-windows-phone-8-windows-8-platform...
An Alpha is usually a closed test. I am excited to see that though.
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