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Resolved - Pandora Unable to Browse or asking for Authorization Code

4 years ago
19 April 2020
106 replies
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Badger8
Contributor I
2 replies

Pandora decided to stop working today. It finally said it needed to be “reauthorized”. I hit the button and brought me to a page that asks for an activation code. But I don’t have an activation code… when I hit “forgot code” or “where to find code”, I get this...

I forgot my code

If you have forgotten your code, you can retrieve it from the product you are trying to set up. Simply select the Pandora option on your product, and it will give you a code to use on this page.

But no matter where I look on the Sonos app, I don’t see an activation code. When I hit the authorize button it pulls me through a screen or two within the app but no code found there.

I also tried to remove the service and re add. And have the same issue… I know this was much easier when I did it forever ago...

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Best answer by Ryan S 20 April 2020, 22:09

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106 replies

Page 3 / 5

Same here, hopefully an answer will be coming from somewhere.

Tweezy
Lyricist I
1 reply
4 years ago
19 April 2020

I’m unable to play Pandora from my Sonos trying using either my iPhone or computer.

Keeps asking for reauthorization, but neither device displays an authcode I can input. I can log in and play Pandora fine other places including the devices I use to control Sonos.

donaldcaz
Lyricist I
1 reply
4 years ago
19 April 2020

Same here, where is this activation code??

ttelford
Lyricist I
2 replies
4 years ago
19 April 2020

Same issue. I have been trying to deal with this for a couple of hours now. It’s very frustrating. Can someone please help!?!?

volla139
Lyricist I
1 reply
4 years ago
19 April 2020

same issue here! we have tried from mobile and pc for both sonos and pandora apps. nada

MRoth12
Lyricist I
1 reply
4 years ago
19 April 2020

same issue

https://status.sonos.com/

jcoopsf
Contributor I
1 reply
4 years ago
19 April 2020

Same issue here…. Anybody have a fix yet?

Dnap
Lyricist I
3 replies
4 years ago
19 April 2020

So now that none of us can not find any activation code for pandora what’s the solution ?

David_73
Lyricist I
2 replies
4 years ago
19 April 2020

Same here. All of a sudden.

task
Lyricist I
1 reply
4 years ago
19 April 2020

Having the same issue here as well just after I had to update the app. Sonos is going to hell and I’m ready to chuck my Sonos equipment in the trash.

Mooney6959
Lyricist I
2 replies
4 years ago
19 April 2020

I'm very confident the issue is Pandora.

They're known more for not caring about repercussions to users than Sonos.

I'll listen to Sirius till Sonos gets Pandora to remove their head from their ass.

BlackRookSix,

Hit me up if you want to sell your Gen1 stuff.

Pandora has separate servers for Sonos users, so it’s entirely possible that one is down while the other isn’t.

jdc91660
Contributor I
5 replies
3 years ago
29 October 2020

Thanks Airgetlam..…

I didn't know anything about that page when I was trying to figure out what was going on and found this posting. Then I found the link to the status page somewhere else. I bookmarked it for future reference, and I appreciate your reply !

Thanks !

padvani
Lyricist I
1 reply
4 years ago
19 April 2020

Same here. I can stream from Pandora to Sonos, by clicking on the bottom right from the Pandora app just like AirPlay, not great but at least it works for the moment.

Dnap
Lyricist I
3 replies
4 years ago
19 April 2020

If Pandora is working normally on my iPhone direct on the pandora app but won’t connect to sonos app or my sonos speakers how is it a Pandora outage ?