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In the new 2024 Sonos App :

Where are the alarms settings? 

Where is the Last.fm service?

Where is the Android widget?

This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

@Nflonly,

Your screen-capture animation seems to end/loop before the App is loaded and you likely just need to improve the SNR levels for your products, perhaps?

 If that’s not the case, then I would perhaps take up the issue with Sonos Support - there’s hopefully quite a bit they can do to assist you and your App display.

 I can think of quite a few things that might assist, but it maybe much easier to discuss the issue with Sonos Staff on the phone once they have seen your video recording in full, diagnostic information and you’ve described the system snd network to them in detail.

Anyhow, here is the link to speak to Sonos Suport and I hope you can get the issue resolved…

https://support.sonos.com/s/contact

The Sonos support is totally useless. I was directed there because my speakers keep interrupting radio streams. I called them and all they were able to say is wait until a new update. All the supposed tools to track you problems are vaporware. We are waiting for half a year now and nothing is solved about this issue.

The thing for me is… my system works…. But it’s still poo. Cannot modify or create playlists. Album/playlist/favorite artwork is missing. Playlists are mixed in with stations on the Home Screen. I can’t sort them the way I want. All the playlists end up in favorites, not just my favorite one. I just want my playlists easily accessible. The recently played just never displays properly.

I just want it to be better, and it’s just not


I am higly disappointed in sonos products.

The application is not working properly and has constant error message. There is NO tech support. 

My hardware is perfectly fine but useless because the app is rubbish.

I will never buy any of your products and will strongly discourage anyone to buy one..


The new app is so bad that i may never buy another Sonos product ever again. The fact that they even released this app not knowing how awful it is tells me that the company is incompetent.  It’s beyond ridiculous. 


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