I’ve had my LG OLED 65” TV and playbar for a few years. Our dog ate the Magic LG remote. Ordered a new one and can’t get the Playbar to control the TV volume. Sat on the phone over an hr with Sonos technical support and they can’t figure it out. We changed manufactures to Sonos, Bose, Phillips, Samsung and none of them will control the volume while watching TV…. If I turn the TV off and open the Sonos app to listen to music, I can control the playbar with the Magic remote. This makes no sense to me!! I spent a few hrs messing with this, watching Youtube and reading forums and can’t figure it out. Reset the playbar to factory setting and still nothing. You would think in 2024 electronics would sync better!!
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