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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,089 Topics
  • 58,316 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6089 Topics
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Jim_33Contributor I
asked in Controllers and Music services
iPhone Volume Control

I know that this has been discussed on other threads, and I know that Sonos’ position is that the controller app does not support hardware volume control on iOS. And as a recent convert from Android to iPhone I was disappointed to find that I had to unlock my phone and go to the app every time I want to control the volume. However, on a recent trip to visit my brother, I was complaining about this, and he says, “it works fine for me.” Lo and behold, I tried it on my phone and was able to control the volume on his S1 system. When I contacted Sonos about this, there only answe was “we don’t support hardware controls on iOS.” Hmmmmm.

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J
4 months ago
Multiculti
MulticultiAvid Contributor I
asked in Controllers and Music services
Pending corrections on web app (05-08-24) to international services 80s80s (Real 80s Radio) & 90s90s Radio

The following services worked on previous Sonos app are not showing their multiple channel choices on web app. As of 05-08-24 international services 80s80s (Real 80s Radio) & 90s90s Radio are not showing the variety of sub-channels they each offer regularly, as they do on mobile app (at least previous to update).80s80sRadio (Real 80s Radio) https://play.sonos.com/en-us/browse/services/82183home page https://www.80s80s.de/90s90sRadio  https://play.sonos.com/en-us/browse/services/130823home page https://www.90s90s.de/I am aware that you are providing their home page for one to listen on computer or device via browser but that would defeat the point of using Sonos (for sound quality in comparison to device). Should we expect these to work on new web interface as it did (at least) on previous version for iOS, ipadOS, macOS?  Please indicate status update.PS both services by German provider have worked outside Germany e.g. in US and UK, through previous app (Sonos S2).  For reference:80

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Multiculti
4 months ago
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doko911Avid Contributor I
asked in Controllers and Music services
Using Sonos with Spotify

I am new to Spotify but not to Sonos. When setting up Spotify I selected a bunch of artists as artists I liked.  On the Spotify web player I can bring up a list of all of my favorite artists to play, review discography, etc. That is all under ‘Your Library’. On Sonos (both on the Sonos 2 app and the android app), I can’t find the list of artists anywhere, and under ‘Your Library” it says No Selections Are Available. How can I find the music? (For what it’s worth I can use voice controls on my Sonos Move to play through Spotify).

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4 months ago
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Rick MalloneeContributor I
asked in Controllers and Music services
Current Providers

Just a quick, probably stupid question. We do have a Sirius account associated with the cars. However, my question is, how do we get the various services provided on our system, is it all through Sonos and the internet or is it somehow related to our subscriptions?We just don’t want to be paying “double” for services. So far, other than the installation of our Sonos system, I don’t pay anything. So not sure how this all works. Rick

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4 months ago
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jonesphillipscottContributor I
asked in Controllers and Music services
Album Art largely missing for Sonos Favorites

I’m a collector of live music.  I have all my music stored in iCloud using Apple Music.  After upgrading to the new app and setting Favorites flags on several albums, most of the album art is missing and won’t load.

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J
4 months ago
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LolaLolaContributor I
posted in Controllers and Music services
New update: line in grouping random speakers

I have two fives grouped together as my line in for my tv. I have a one and symfonisk in two other rooms that are completely separate. When I updated to the new app, it suddenly grouped the all the speakers together under the line in input. It also defaults to those speakers with music rather than defaulting to my paired fives like it has always done with the old app. I have to manually change it every time I open the app and sometimes it doesn’t even work. I’ve had to unplug the other two speakers so the tv doesn’t play in other rooms. I can’t figure out how to get it back to just playing the two fives as line in. I never had a problem with this with the old app. 

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4 months ago
press250
press250Prodigy III
posted in Controllers and Music services
Submitted a Bug Report on the New App, Got an E-Mail

Umm, what you’re suggesting is anything but seamless. 🤦‍♂️ [bad facepalm emoji]Ya’ know what WOULD be seamless? Enable us to use the wonderfully functional S2 v16.1 side-by-side with the new app, while you [WTF] “reintroduce many features.”

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press250
4 months ago
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JeffreylowyContributor II
asked in Controllers and Music services
volume sliders missing on several speakers

Sliders are just gone. Tapping on the speaker icon does nothing 

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J
4 months ago
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FS9Contributor I
asked in Controllers and Music services
can’t reconnect

I just updated the new app and I cannot connect to my SiriusXM account. I tried three times and was authorized three times by SiriusXM but Sonos still will not connect to it.  Anybody have any suggestions?

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4 months ago
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jimbob123Avid Contributor I
posted in Controllers and Music services
The new play.sonos.com

Hi all Initial thoughts on the new play.sonos.com. Good concept, I love the idea of having a web app that I can control from any browser. I used slimserver for 20 years and was used to doing this in a browser anyway. But it’s sooooooo slow. Really slow to navigate and to actually do anything, and you have to refresh the page to see what’s actually playing based on what you’ve chosen on other devices.I uninstalled the Windows app last week. Today I reinstalled it.Just my 2p.  Jim

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J
4 months ago
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todd1010Avid Contributor I
asked in Controllers and Music services
New App-hard to get a single speaker to play

I have four Sonos speakers in my main setup. With this new app my wife and I both find it difficult to play music on a single speaker.  For instance it seems to default to my “Garage Speaker” and if I want to play music in my “Main Bathroom” it's cumbersome to get music to play because it always defaults to the Garage speaker. 

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4 months ago
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YupTrending Lyricist I
asked in Controllers and Music services
How to disable remote speaker access?

Apparently with this new failed update came with play.sonos.com.  I do not consent to my devices being remotely accessible.  Sonos doesn't even support 2FA.  Why on earth would I want them remotely accessible across the whole internet?  WTF.

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4 months ago
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MPHobsContributor I
asked in Controllers and Music services
Sonos App

The Sonos app on our two of our S22 phones changed from brown to black. Obviously updated. Since then they are both stuck in a cycle - Check for Update and Sonos is updated. We cannot get past these screens. I have uninstalled and reinstalled several times as well as reset the Amp and Move. Notably, the Sonos system can still be controlled by the iPad and laptop. Did they change the app? How do I get past the check for update and updated already screens?

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4 months ago
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Barbs54Contributor I
asked in Controllers and Music services
re set up after moving house

Hi,I have two questions after successfully resetting up my Play 1 after moving house:When I play my sonos radio stations, I cannot see the actual piece of music or program that is on the radio at the moment i can no longer control the volume on my device volume; I can only do this with the sonos slide control.are these things I have to get used to now?thank you 

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4 months ago
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attacama40Headliner I
asked in Controllers and Music services
Sonos App - Update Today a bit Better But Still Issues With Missing Graphics.

I posted issues about the Android app and the non-performance of the web app in the post linked below   , unfortunately with no progress yet. Today I just updated the new release, it opens a little quicker now but fails to show many graphics and artwork. Even if you leave it, the images never arrive. Here’s some screen shots showing the issue…. It also says “unable to load content” under Amazon Music….  

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4 months ago
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briannzContributor I
asked in Controllers and Music services
remote Controller

remote Controller S1 for android doesn't Play the whole queue

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4 months ago
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Goody1Contributor I
asked in Controllers and Music services
How do I block future updates on the Windows Desktop app?

Hey all,  Any idea how to block updates to the Windows Desktop app?   Can’t find the answer anywhere.  Thank you!!!

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4 months ago
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stationtostationContributor II
posted in Controllers and Music services
NEW APP: how many songs are allowed in a recalled playlist from say Amazon Music

Have a few playlists that have more than 100 songs. in the new app when I recall those it seems only 100 are displayed. is this an error?

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4 months ago
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BjoernLiContributor I
asked in Controllers and Music services
Indexing Albums on Spotify

Since the update accessing my albums under Spotify always times out, ie. I get the „something went wrong“ notification. Prior to the update this was working fine. Haven’t seen this specific problem with the update. 

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4 months ago
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BrittexContributor I
posted in Controllers and Music services
Red Line Functionality for apps

Lots of comment here on how much the new aps are broken and/or dislikedI thought it might be useful to Sonos to get a sense of red line functionality. Functionality that - if not added back or fixed - will cause a user to abandon the product. Everyone will be different and that’s the point of this thread.I am also making the assumption that straight defects (laggy performance, disconnects, devices not found etc.) will be fixed within a reasonable timeframeI’ll start:Playlist/Queue management at least as functional as the last version Custom URLs for streaming radio. I’ve tried and rejected Roon because it didn't support this Local library access, browsing, searching at least as functional as the last versionPlease restrict to redline functionality and avoid venting. I too have spent a lot of money on my system and am less than happy at the moment. But if I cant get the above functionality to work then Sonos is no longer a fit for me

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4 months ago
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GergoContributor I
asked in Controllers and Music services
One Sonos system, 2 users, 2 music listening 2 different stream.

I would like to ask for a precise, step-by-step solution to the following matter, someone should not describe in general terms how to solve the problem.We live together in an apartment with my wife. We bought an ARC+Sub and a Roam. I registered my own username and put all three units into one system. I named ARC+SUB Living Room, and Roam runs as Sonos Roam.The situation I want to solve. I would like to listen to the Rolling Stones on TIDAL on ARC+SUB in the Living room, for example, with my Tidal subscription.My wife and I listen to the Beatles from Spotify on the Sonos Roam in the other room with her Spotify subscription.How can this be solved so that the system does not crash?What does my wife have to do to be able to do this?Does it need a separate registration with Sonos?Please explain to me as if I were a five year old.

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4 months ago
Toutatis
ToutatisContributor I
posted in Controllers and Music services
Latest Sonos iOS App doesn't recognise my 10yo speakers

Hardware approx 10 years old, running the S2 OS. The old app works absolutely fine but the “new Improved” app on either the iphone or iPad refuses to recognise any of them. Luckily my better half has not updated this awful app on her devices or she’d be marching straight to Sonos HQ. For now, having to control every speaker in the household via her device(s) or via a Windows laptop. Sonos should get the team that tested this application to issue a grovelling apology to everyone affected and sort this one out asap.

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Toutatis
4 months ago
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castallaLocal Superstar
posted in Controllers and Music services
Sonos APP - first impressions

Despite my best efforts, the Sonos App has updated (WTF!). It's pretty awful.... Lots of missing or half-arsed features (eg. Playlists - you can only play from track 1 on to end - no way to reorder). It's sluggish with creaky sliding/Pop-up panels.   Aesthetically, it's gaudily awful with a mix of hard and overblown round edges. It's 'horrible. The sliding tiles induce a feeling of nausea after a while. Horizontal lists are edged with a strange mist-like effect - quite bizarre!Compared to other modern app interfaces, such as BLUOS, Roon, etc it has a long way to go. What a relief to return to the pure Material interface (a sort of modern Bauhaus of app design) of LMS. 

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4 months ago
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Janet BayfordContributor I
posted in Controllers and Music services
Latest update = dreadful mess

How dare you call this an update.  Don’t you people ever check anything before you roll it out.Most of my playlists have disappeared. Navigating is 100% more difficult.I want my old version back otherwise ALL my costly Sonos gear is going straight in the small electrical recycling bin at the local tip - because that’s pretty much all it is worth now.You treat customers with contempt.

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J
4 months ago
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DavnosAvid Contributor III
asked in Controllers and Music services
New S2 Version - Missing Album Art from iTunes Library

I use an iPad for controlling my digital music. I would like to revert back to the previous S2 version for the time being.

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4 months ago
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