Skip to main content

Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,122 Topics
  • 58,468 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
  • 342
  • 2256
S
stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
  • 55
  • 171
6122 Topics
A
ApplePooContributor I
asked in Controllers and Music services
App not working

Using apple iPad 11.2.6, I installed the sonos app, its asking for an update which takes me to the AppStore which takes me back to the app and so on. App Store not showing any update but app isn’t working without an update.

1
J
6 years ago
J
jonesmark1Contributor I
asked in Controllers and Music services
How do I check if a sonos is registered?

Hi, I’m buying another connect amp, but was seeing if I could check for the serial number when the product was registered / if still in warranty - can you do this?

1
Stuart_W
6 years ago
L
LawrenceContributor I
posted in Controllers and Music services
"Pause All" Functionality Suggestion

My suggestion is that "Pause All" actually pauses everything straight away rather than popping up a dialog box which asks "Are you sure you want to pause the music in all rooms?". Yes, I'm absolutely sure I want to pause all and when I do I'm usually in a hurry and I don't want to move my eyes and finger to the dialog. It not like "Pause All" is anywhere near the normal pause button on any of the controller apps. Using a dialog box here is so early 90s UI/UX. Give users a little more credit. It not like it's a Delete All (you music) function which of course would need an 'Are you sure..?". At least make the display of the "Are you sure you want to pause the music in all rooms?" dialog a configuration option in case you're worried someone will actually miss it and drive everyone else in the household mad with all their accidental "Pause All"s. And while you at it, please consider adding 'Pause All' to the iPhone app's force touch shortcut menu. The really big ask/suggestion

1
Keith N
6 years ago
P
pieteralexanderContributor I
asked in Controllers and Music services
Search music in Sonos app doesn't work (only radio stations)

Hey, my parents have a sonos system and it convinced me to buy my own Sonos speaker. Now, my parents can play music directly from sonos (you search for any artist and it shows up). They are using a Sonos controller (not the Sonos app). I just installed my Sonos :1 player, and it appears that I can only play radio stations from the app. I can't search for artists or music directly (results say "nothing found"). I guess I could use a 3rd party streaming service (spotify, itunes, etc.), but I prefer not to. Is there any reason why my parents have access to a free and very large database of music on Sonos, and I don't? Do I need to change something in my settings? Thanks for your support! P.

1
controlav
6 years ago
P
PaulG51Contributor I
posted in Controllers and Music services
MacBook stopped connecting to Sonos

I have Sonos on a NAS into my router. It is accessible/controlled via apps on 3 iphones, 2 Ipads, 1 Microsoft Surface, 1 Lenovo and I Apple Macbook pro 13' retina (late 2013). All work great. Occassionally one of other will have a problem when a Sonos controller update is applied. This time it is the Apple Macbook. It is saying that there is no Sonos available try connecting to the correct network. The Macbook is on the correct network. I have tried 1. Connect to existing system. Following the instructions as the app walks through I can not get any connection to the speaker. 2. Uninstalled the app on the Macbook and reinstalled. Got the same result 3. Tried as a new install but the lights on the speaker show as solid white so the app advises that there speaker is already set up, to add, continue. Pressing next takes me back to the screen instruction to confirm is a green light is on. So around in circles Can you please advise what other actions I can to to get back to where I w

1
Keith N
6 years ago
L
lazarbContributor I
asked in Controllers and Music services
CR-100 Rebate "One per Household"?

I have an old CR-100 in my home and another in my vacation home. Anyone know how the "one per household" is defined? Am I eligible for one or two rebates?

1
Chris
6 years ago
J
JayTodayContributor I
asked in Controllers and Music services
How do I delete a speaker from the App

I have two Play:1 speakers in my business. One is in my gym, the other in a massage office. Sometimes my iPhone app defaults to turning on the music in the massage office instead of the gym, which is very NOT COOL (depending on the music that I'm playing). I don't really need to control the music in the massage room (the massage therapist does that) and I just want to get that speaker off the app, but there's no obvious way to do it. Any advice?

1
J
6 years ago
B
Beanz1288Contributor I
posted in Controllers and Music services
Volume Problem

Hi For Some Reason When Im Turning Up My Sonos 5.1 Surround System I Push The Volume Button Up Once Then The Sonos System Turns All The Way Up Then I Try Turning It Down It Stays All The Way Up I Would Have To Physically Walk To My Sonos Devices To Turn Them Down Or On The App An I Find That To Be Very Annoying How Do I Fix This Problem

1
Airgetlam
6 years ago
S
smudgerContributor II
asked in Controllers and Music services
Google home and Alexa with Play 1

Hi. I have 8 Play 1's and was wondering, if I bought a Sonos 1, would I then be able to voice control the others via Alexa or Google home ( whenever it becomes available)?

1
Ken_Griffiths
6 years ago
D
dawnahaContributor I
asked in Controllers and Music services
error 1101

SonosOne won't work. i have tried rebooting my router, and then Sonos. I checked on my app on my phone and it said update needed. when i try to update it fails with error 1101. I have seen others with this problem and all say to submit diagnostics. My conf # is 894856421. Help. I miss my music.

1
Airgetlam
6 years ago
T
tjcrick
asked in Controllers and Music services
Airplay2 - updating current architecture

I understand when Apple (finally) releases the finished product, Airplay2 will only be initially supported by certain players, due to software limitations / capable processors. My question therefore, is will Airplay2 be an exclusive feature to the pre-named products (playbase, One and 5) upon launch only or will new Play:1s be manufactured with the capability after Airplay2 is available? I can’t work out whether this is an obvious answer i.e there will just be new products that support AirPlay2, for example Play:1 gen 2. Hope this makes sense.

1
Chris
6 years ago
V
vineeth1991Contributor I
posted in Controllers and Music services
Sonos Update Tsw-1060 Crestron

Hi I am facing issues in updating my sonos in crestron Tsw-1060. I have totally 4 crestron touch pannels in which 2 of the touch pannels sonos are working fine, wen I go to set up mode ---- about---- sonos version update. But when repeat the same process in other two touch pannels it is not getting updated. Please find the attached image and kindly help me with this .

1
S
5 years ago
B
belladecasa8Contributor I
posted in Controllers and Music services
Locking speaker groups

How can I lock the speaker group in my Sonos app so I do not have keep grouping when I power the system on and open the app everytime?

1
ratty
6 years ago
D
Diana_5Contributor I
asked in Controllers and Music services
Unable to download update on phone app or windows laptop

I am unable to download update - continue to get error code 1101. I have rebooted my router and my Sonos. I've deleted and reinstalled the app on each devise. Any assistance is appreciated

1
D
6 years ago
M
MettamanAvid Contributor I
asked in Controllers and Music services
Remove Service From Controller

What's the controller and how do I remove a music service from it?

1
jgatie
6 years ago
L
liepmanContributor I
asked in Controllers and Music services
Itunes 12.7 Playlists won't "load" in Sonos

I tried to fix this a couple of years ago but was never successful. I've tried all the suggestions I see on line. Please advise how to overcome this irritating problem!

1
Keith N
6 years ago
scrybka
scrybkaContributor I
posted in Controllers and Music services
Stations alphabetically

I messaged Sonos like a year and those ******** never got back to me they need to let their costumers they need to let their costumers lost their stations alphabetically to make it easier to find stations

1
Jeff S
6 years ago
L
laura118Contributor I
asked in Controllers and Music services
controller dissapeared from app store

hi all i have updated my mac and the controller no longer works, I searched the app store to re load the new app and theres isnt one to be found ? I can only work the speakers from my phone ?

1
bockersjv
6 years ago
G
gbricenoContributor I
posted in Controllers and Music services
Is there a physical controller that allows you to change the input source on a Sonos connect?

I have a turntable plugged in to a Sonos Connect that's running a pair of bookshelf powered speakers. I love it because I can play the record throughout the whole house. The only thing that bothers me with this setup is that if I stream something to the speakers where the turntable is, and then try to play a record. I have to go to the Sonos app and change the input to line-in. I wish it would change automatically like it does on the playbar when you turn on the tv, but is does not. But I was checking out the Wrensilva console that Sonos is selling, and it has an input selector where you can manually change the input of the speaker between line-in and streaming as well as a volume knob. Is there a third party device that would give you this kind of functionality?... and while we're on the subject, is there a physical control that would allow you to group zones?

1
jgatie
6 years ago
H
higginstonyContributor I
asked in Controllers and Music services
Can't add song to Spotify Playlist

I can play my spotify playlist through Sonos ok. But when I want to add a new song to the playlist, I can't because the add option is greyed out. Anyone know how to do this?

1
Ken_Griffiths
6 years ago
J
JacobratliffContributor I
asked in Controllers and Music services
Update problem

I did update 8.6 and now it says there’s a problem during the update. I’ve tried it again and it continues to give me the same message. I’ve clicked more information and tried all the possible solutions it’s given me. It’s error code 1101

1
Keith N
6 years ago
G
gregmblayneyContributor I
asked in Controllers and Music services
Change email address?

How do I change the email address attached to my account. Tried to change in profile area but would not accept change?

1
UKMedia
6 years ago
K
klopes12Contributor I
posted in Controllers and Music services
Feature Request

I currently use the Sonos app on my phone to control my speaker system and it works great. However, when I go onto my app and open the playlists I've moved over from spotify to "My Sonos", I am unable to easily changed the order of the playlist or search for any particular artist on that playlist. Example: playlist "Liked from Radio" shows up only one way, with the newest music all the way at the bottom. Since this playlist has a few hundred songs, I have to scroll all the way to the bottom to play my newest music. There are no filters that allow me to view the playlist from newest-oldest, nor are there any filters that all me to search the playlist for a specific artist whose songs are on it (example: avicii). The only option available is the "Edit Playlist" option which is a huge hassle because I have to manually go all the way to the bottom and drag the song all the way to the top. If you guys could find a way to add in this filter option, I think it would be a boost to the us

1
Keith N
6 years ago
D
david6363Contributor I
posted in Controllers and Music services
Harmony Elite & Playbar

I have had my Sons Playbar when connected to the TV controlled by my Harmony Elite for the last six months or so without any problems. Recently the Harmony has stopped adjusting the sound on the Playbar and whilst I cannot pinpoint the exact time this problem stared it does seem to have coincided with the last update to the Sonos controller. The question is - how do I get my Harmony Elite to control the sound on the Playbar. The sound can be adjusted by using the Sonos app

1
Airgetlam
6 years ago
W
willynycContributor I
posted in Controllers and Music services
Pairing playbar with LG oled65b7a and tivo remote

This took awhile to lock in, hopefully this helps others. 1. Set up the playbar on the tv as a Denon and use remote type 3 2. In the Sonos app, set up the LG remote 3. For the Tivo remote, hold mute & tivo button and type in code 1234

1
S
6 years ago
Terms & ConditionsCookie settings