I've just submitted 143 628 7262.. my Sonos play1 just played around 30 seconds of music. The source of the music was my NAS (configured as music library.
The album had been played 2 days (via app on phone) before, it had got to the end and stopped.
None of the phones configured to this house were in use.
If Spotify keeps triggering playback from one of your devices that was connected, the best way to disconnect is to just play something else. All Sonos systems have Internet Radio on them, just play 2 seconds of any station. It'll disconnect the active Spotify Direct Control session, and you won't have to worry about someone else starting up a stream.
I’ve had this problem for YEARS. After I listen to spotify i close the spotify app (on laptop or phone) and turn on the TV for a few seconds ,which breaks the spell. (I’ve used the Radio trick successfully, too! )
Well then Iwould recommend you unlink Spotify Connect, there is a security exploit apparently that uses it.See this thread: https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Delete-or-quot-unlink-quot-devices-on-spotify-connect/m-p/1722285#M33126
My money is on Spotify Direct, CR200 or cats.
This happened to me last night for the 2nd or third time. My wife and I were both asleep and no one else was on the WiFi (confirmed via my eero router app). No timers were set. One of three speakers randomly turned on and was playing a random song from Spotify that I haven’t listened to in ~5 years.
I submitted diagnostics this morning: 1215834492
Any suggestions?
As I recall, there was once an IFTTT issue, and also Bluetooth receiver issue causing an auto play when the sending device got in range, kind of like when your car starts up, it auto plays your phone’s content. But as controlav says, to this point, it hasn’t been an issue in Sonos’ software. Always external.
There is something going on, that needs to be addressed by Sonos. I suspect it is something to do with Wifi dropping and reconnecting (short drop) and for whatever reason it unpauses music, etc…
None of these reports have ever been diagnosed as being a Sonos issue (and certainly not going to be related to connectivity), it is always some kind of external cause (Spotify app, CR200, cats, children, Harmony remote). If you provide a diagnostic ID right after it happens next time, the Sonos techs here can give you a pointer as to the culprit.
I had the same issue occur yesterday morning. NO alarms set, I was in the shower when it occurred, no one else in the house. Phone was upside down on my dresser (how I charge it during the night). It played the next song in my queue (i.e. like it just un-paused the music).
I told my wife and she stated that on a few occasions she has had to get up in the middle of the night to turn off the music using touch controls.
There is something going on, that needs to be addressed by Sonos. I suspect it is something to do with Wifi dropping and reconnecting (short drop) and for whatever reason it unpauses music, etc…
Looks like the latest play command came in from a Logitech device, or a device with a Logitech wireless MAC address. I hope that helps! The IP address at the time was 192.168.1.134.
Caught it doing in the act out of nowhere again.. diagnostics within a minute send with #193711961
Please identify the cause its driving me nuts and going on for a few weeks now
Did Sonos ever fix the problem?
No problem with Sonos has ever been identified for this symptom, they have all been external factors, both hardware (cats, CR200s) and software (Spotify app, automation code).
As controlav says, there are a lot of different ways to have music start playing, and so far there hasn’t been any such “problem” it’s always something causing it to start playing.
Same here using Tunin on Sonos. Spontaneous random starts.. Very annoying
If TuneIn was the last thing played in that room, most likely it’s the button being pressed or a mobile device connected sending an errant play command. If you can post a diagnostic within a few minutes of it turning on, we can check it out.
Same here using Tunin on Sonos. Spontaneous random starts.. Very annoying
Did Sonos ever fix the problem?
No problem with Sonos has ever been identified for this symptom, they have all been external factors, both hardware (cats, CR200s) and software (Spotify app, automation code).
This just happened to me in the he middle of the night. No cats or dogs here, so maybe ghost? I’m the only one with Sonos app in the house, and it was not uploaded and not updated on my phone when this happened. Curious to see this is happening quite a lot to people.
Did Sonos ever fix the problem?
Diagnostic was send, confirmation number:
1840068718
I suggest the phone folks, they have more tools available because they're on the phone with you, but they are only available Monday through Friday during business hours. Both the Twitter and Facebook support folks are available 24/7.
The feature that is affecting you is the auto-transfer of a music stream. Same thing will happen in reverse if you are listening to a podcast on bluetooth when you get into the car. The phone seeks 'available audio services' to try and continue your audio experience.
I don't know if it can be turned off. But a quick fix may be to turn off the entertainment system in your car before you turn the engine off. That should stop the audio-stream and thus the transfer to the Sonos.
I've played with the settings but can't get this figured out. I think I'll have to uninstall Sonos from my phone and use another device to control Sonos.
Highly annoying!
Cheers Stuart
Okay so, this morning Sonos was not "running" on my S10. At 8:23am, again the Sonos turned on. 555753932.
Interestingly, although I didn't have the app open, the "always on" screen on the S10 did show track information on what was playing on the Sonos - maybe that has something to do with it?.
Aha. I just found it! I have a bixby routine that runs from 4:50am to 8:22am each morning (doing various things including playing music via headphones on deezer). Looks like the turning "off" of that may trigger sonos - somehow. But the timing 8:22 to 8:23 seems too precise.
Any hints on how to de-trigger the sonos auto-start? As a start I have tried turning off the deezer music.
But its a good lead. I'll keep an eye on the different issues and see if I can find the root cause. Presumably the Sonos app needs to be running for this to occur - (the Deezer app has no ability to cast to Sonos - right?)
Cheers Stuart
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