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Sonos connect - slow white flash, factory reset fails

  • 30 January 2023
  • 2 replies
  • 156 views

Hello

I have a Connect, was fine a few months ago but has been off for a while. Turned it back on, just flashes white light slowly (around 10 secs on, 20 secs off). Tried factory reset, plugging into router.  Nothing changes.

Is it a lost cause?

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Best answer by Airgetlam 30 January 2023, 23:36

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2 replies

Hi!  Did you fix your issue? I have the exact same problem, and can’t seem to wok it out!

Hard to tell from that brief description. I’m assuming you’ve read the the LED states FAQ?

Factory resets are almost never a way to fix a device, they should only be done at the recommendation of Sonos Support.

Speaking of which, have you called Sonos Support directly to discuss it?