sonos connect amp no sound output

  • 1 May 2021
  • 1 reply

We use our sonos for our patio area. Has always worked great until this year.  Sonos shows the sound playing but there is no output. I factory reset the system multiple times, updated the Sonos S1 app, installed the Sonos 2 app (says it’s not compatible), and tried a few other things.  Any help is appreciated !

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1 reply

Likely, there is a hardware issue. I suggest that you submit a Diagnostic and follow up with SONOS support.