Question

Having to re-join systems in different locations.

  • 10 July 2024
  • 1 reply
  • 11 views

I have sonos systems in two different internet locations/houses. Prior to the update, my app would identify my system automatically. Now I have to re-join a system when I change locations. Is this something that others are experiencing or is being or has been addressed? I also have serious lag when using volume controls but looks like others have posted about that already.  


1 reply

Userlevel 7
Badge +23

The new app is super fussy about caching credentials. It’s not smart enough to remember more than one set.

When changing locations you may need to Sign Out of the remote account then Sign In with the new location’s account to get everything to work properly.

I’ve also seen a suggestion from Support that says delete the app and its data when switching, but that seems excessive.

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