Hi,
When trying to group my speakers they often give an error message saying “unable to connect to the device” (danish: “kunne ikke oprette forbindelse til enheden”). I have tried grouping them with each other seperately like 1+2, 1+3, 1+2, 2+3 etc. but it does not work.
Sometimes (very few times) it works, but not for very long then one of the speakers will stop playing, skipping or stopping, then begin again and such.
I do not think it is the connection or interference since it is 4 meters away from the router and the only thing between is a drywall and a small kitchen cabinet.
I never had any issues with Sonos before a few weeks ago?
My setup is:
Sonos Beam
1x Sonos x IKEA Symfonisk lamp
2x Sonos x IKEA Symfonisk shelve speaker
I am about to buy 2x Sonos One Gen 2. But do not want to if this problem continues.
I have made a diagnostic: 344148001
Edit:
To make sure I have tried everything. I have changed the channel from auto to 1, 6 or 11. Nothing helps. I have also tried rebooting the system and moving them closer together and connected trough ethernetcabel.
Nothing of the above works.