Sonos contributing to electronic waste



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Userlevel 4
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So the customer still receives the full discount and the burden of recycling is all on the retailer/manufacturer?

Great, now that we’ve established that it is just about the bottom line for all parties involved, let’s haggle price.

Do you not agree that Sonos should make sure units are being recycled as should?

 

Sonos can set whatever discount they want but as the biggest party they need to be responsible (as much as possible) for the use of their products and correct disposal

So the customer still receives the full discount and the burden of recycling is all on the retailer/manufacturer?

Great, now that we’ve established that it is just about the bottom line for all parties involved, let’s haggle price.

Userlevel 4
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Correct, it is voluntary. But retailers themselves don’t care about the state of the planet and only care about their personal profits. Sonos should take the responsibility of making sure that if there is going to be waste that it’s recycled correctly (or even better reused by people)

 

Would you partake in the program if they took half your discount and used it to recycle the item?  

Are you speaking from a customer perspective or retailer?

 

The discount should be applied to the customer, the retailer makes enough margin as is so don't need to receive any more incentive IMO. The 'waste' products should be allowed to be reused or at very least be recycled responsibly (meaning that Sonos makes sure that it happening correctly) even better Sonos could collect the old products reusing the components if applicable. The products should be shipped back in the same lorries that are making the deliveries therefore not contributing or minimal to pollution.

Correct, it is voluntary. But retailers themselves don’t care about the state of the planet and only care about their personal profits. Sonos should take the responsibility of making sure that if there is going to be waste that it’s recycled correctly (or even better reused by people)

 

Would you partake in the program if they took half your discount and used it to recycle the item?  

Userlevel 4
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Last I looked, the program was completely voluntary, so the only person making the decision to make “currently functional electronics equipment a waste product” would be the user.

While there may (will) come a day when the older products are obsoleted, and if Sonos offers a discount for those, you have a point.  But we aren’t there yet. 

And of course, a discount on an upgraded product was exactly what was begged for by many in the “Save the CR100” thread.  Damned if you do . . . 

Correct, it is voluntary. But retailers themselves don’t care about the state of the planet and only care about their personal profits. Sonos should take the responsibility of making sure that if there is going to be waste that it’s recycled correctly (or even better reused by people)

Userlevel 4
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think this old equipment you can trade in includes the likes of this:

https://www.johnlewis.com/sonos-connect-wireless-music-system/p230973910

Yes, you can still buy it.

Thank you, I hadn’t realised that. Man that’s so corrupt and morally wrong. Throwing away working products at the same time as manufacturing the exact same product. 

 

Waiting for an official Sonos reply...

Last I looked, the program was completely voluntary, so the only person making the decision to make “currently functional electronics equipment a waste product” would be the user.

While there may (will) come a day when the older products are obsoleted, and if Sonos offers a discount for those, you have a point.  But we aren’t there yet. 

And of course, a discount on an upgraded product was exactly what was begged for by many in the “Save the CR100” thread.  Damned if you do . . . 

Userlevel 7
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I think the point is that Sonos are eesentiallu making currently functional electronics equipment a waste product.

If or when Sonos decide to stop supporting these products then offering the same thing then would be a lot more palatable - ethical even.

To make it even more unpalatable, I think this old equipment you can trade in includes the likes of this:

https://www.johnlewis.com/sonos-connect-wireless-music-system/p230973910

Yes, you can still buy it.

People would be better off selling their older gear on eBay, assuming it’s functional. They’ll get more than the discount offered by Sonos, and someone else will get to enjoy the older device.

But for how long?  The amount of memory in the ZP80 and ZP100 is so small it is inevitable that at some point Sonos will no longer be able to maintain compatibility with the current system.  I don’t know if that point will come in 6 months, 2 years. 5 years or whenever, but come it will.  A ZP80 would need to be a virtual giveaway for me to purchase one.

 

Userlevel 4
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People would be better off selling their older gear on eBay, assuming it’s functional. They’ll get more than the discount offered by Sonos, and someone else will get to enjoy the older device.

 

 

That depends on what you’re selling and what you’re buying with discount.  If your selling an old ZP80 for example, I’m guessing $100 would be a great deal.  But if you wanted to apply the discount to a playbase for example, you’re getting a $210 discount.

 

 

Although the wording says 30% off any new Sonos product, I find it hard to believe that they would allow and make a profit from this scenario. The wording in the T&C is weird.

 

But anyway I'm more concerned with the by product

People would be better off selling their older gear on eBay, assuming it’s functional. They’ll get more than the discount offered by Sonos, and someone else will get to enjoy the older device.

 

 

That depends on what you’re selling and what you’re buying with discount.  If your selling an old ZP80 for example, I’m guessing $100 would be a great deal.  But if you wanted to apply the discount to a playbase for example, you’re getting a $210 discount.

 

 

Userlevel 4
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Wouldn’t you need to make the same claim against any company that is selling audio equipment that could be considered an improvement over what consumer’s might currently have?    The fact that a piece of equipment is better than what you currently have, whether it’s because of features, price, or whatever, is going to tempt a person to get rid of their current speaker and upgrade to something more current.

 

Is your issue more around the fact that the Sonos program requires you to brick your speaker essentially, so that it can’t be resold or given to someone else for use?

 

 

 

All companies play their role and need to up their game when it comes to recycling, reducing waste, being efficient with energy etc. But Sonos' trade in promo highlights the issue extremely well. Forcing the old speakers to become waste. Most of the products are in mint condition as new, still working. 

Wouldn’t you need to make the same claim against any company that is selling audio equipment that could be considered an improvement over what consumer’s might currently have?    The fact that a piece of equipment is better than what you currently have, whether it’s because of features, price, or whatever, is going to tempt a person to get rid of their current speaker and upgrade to something more current.

 

Is your issue more around the fact that the Sonos program requires you to brick your speaker essentially, so that it can’t be resold or given to someone else for use?

 

 

 

Userlevel 7
Badge +20

People would be better off selling their older gear on eBay, assuming it’s functional. They’ll get more than the discount offered by Sonos, and someone else will get to enjoy the older device.

(The Port is so disappointing -- and expensive -- that there’s no chance I’d trade a Connect for it, even for a straight swap. While I like my Amp, my Connect:Amp looks better and is built from better materials. So, I’m keeping that too!)