I have an Xbox One X and want to hear the sound on the headphones that plug into the controller. All I hear is the (awesome!) sound from the Playbar, Sub and two One’s. The optical audio cable currently goes from the Vizio TV to the Playbar. I’ve tried running it to the Xbox and there is no change.
How do I get sound to the headphones?
Best answer by patteacher
Thank you both for the replies. I have solved my problem! Simple answer - updated the controller software. I checked Sonos, Razer (headphone brand) and then Xbox for solutions. Everybody pointed fingers at the other. While exploring Xbox help center options, I discovered that there is a devise driver update available for each controller. After a few minutes, all updates were completed and then everything worked like a charm.
I can control, game audio, chat or a mix. It was far simpler than everything I tried. I have 2 pairs of high quality headphones and neither of them worked. I bought a great new pair of gamer headphones over the holidays and they were returned to Amazon because I figured they didn’t work either. Then ordered another pair, gave my problem solving skills a work out and wha-laa, problem solved.
Thanks again! All good here. Check for device updates - even on ALL brand new stuff.