Well I’ve spent my entire Saturday trying to add a Roam to my system. I was using the S1 app because I have an older Sonos5. I don’t want to upgrade my 5 because it still works beautifully for sound. So I removed the 5 and then opened a new account on the new APP. I tried signing in with my existing account but it didn’t recognize my password which made me think I should leave my old account as is, and I’ll use that as the APP for my 5. I signed out of S1 and tried signing into the new APP. Of course my password didn’t work so I hit the Change Password link and it asked for my email. It said it sent an email to change password. Nothing in email. Try again. Nothing I’m email. I went to the old S1 App and hit the change password link. I got an email with password change link. Change password. Go to the new APP to log in. Doesn’t recognize password. So I go through this about six times and bottom line is, I can’t log in to new APP. I GIVE UP! What a waste of a day and I still can’t get the ROAM added to the system but at least I can’t use my 5 anymore.
Best answer by casAlta
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