Towards the end of last year I was being offered the trade-up deal on my “Connect”. I didn’t have time to deal with it around Christmas so I left it. Having heard recently about software upgrades being terminated for legacy products, I went back to take another look. I was surprised to find that my “Connect” is now described as a “modern product” and the trade-up offer appears to have been withdrawn.
What’s going on here? How can my device be more up to date now than it was last year?