I pre-ordered a Sub gen 3 and it arrived last week (10th June) with the wrong power cable.
Contacted Sonos and new cable shipped which arrived today (15th June)
The new cable doesn’t fit snug in the power outlet and so I cannot power on the sub.
I have emailed support (it’s after 6pm) and have reply saying they will contact me in 7 days.
I am obviously gutted and will contact them again in the morning - anyone else have problems with power cable fitting on the new Sub gen3 or is it just me?
Best answer by Ryan S
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