Hi Guys, hoping somebody may be able to help me out here please. On Sunday my system prompted me to update, which I did but then the update failed to complete, which is a new one on me. The 'Connect' in my system has now disappeared from the controller and has a solid red light on the front, I have tried various reboots and even tried a reset but the unit appears unresponsive to even this. I have 2 x play 3, 1 x play 5 (mk1) along with the connect controlled by iphones. I've had various intermittent problems over the years with all of it, mostly local network issues but this is the first time a unit appears to have failed completely. Any thoughts would be gratefully received.
Best answer by Keith N21 November 2017, 22:59
Hi there, Wheezy Rider. If your CONNECT is showing a solid red LED, I would recommend giving our support technicians a call. They will be able to get you situated as soon as possible. Our contact information can be found here. Much appreciated.
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