Question

setup enuexpected error


every time i try to connect to my play 5 it keeps giving me the same error saying "an unexpected error occured. try again."
please

3 replies

Userlevel 6
Badge +4
Try with the Play:5 hooked by Ethernet cable to your router (when prompted for standard or Boost setup choose boost setup).

When done with setup - go to settings...advanced...wifi setup. That wizard will setup your home wifi then and you can unplug from router.
settings on what device?
Userlevel 6
Badge +4
ON your controller in sonos app.

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