Answered

Rubber feet Sonos One SL misaligned.

  • 30 June 2020
  • 3 replies
  • 50 views

I just purchased two Sonos One SL and one of them has misalignment of the rubber feet making it stand rocking from side to side where it should be rock solid. Does anyone know if I can just pull the rubber of to remount and align it?

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Best answer by Paul A 1 July 2020, 18:10

Hi @Holmer.

Welcome to the Sonos community and thanks for reaching out to us.

I would highly recommend not to pull that rubber out because or cosmetic damage it might cause to your New Sonos One SL. However, what i would suggest is either getting in touch with the Point -or-retailer (where the Sonos was purchased) for a possible replacement to take advantage of warranty guidelines and policy.

Please let me know if you still have further questions or concerns.

Thanks,

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Userlevel 4
Badge +10

Hi @Holmer.

Welcome to the Sonos community and thanks for reaching out to us.

I would highly recommend not to pull that rubber out because or cosmetic damage it might cause to your New Sonos One SL. However, what i would suggest is either getting in touch with the Point -or-retailer (where the Sonos was purchased) for a possible replacement to take advantage of warranty guidelines and policy.

Please let me know if you still have further questions or concerns.

Thanks,

Hi Paul,

 

Thanks I will follow your advise. :-)

Userlevel 4
Badge +10

Hi @Holmer.

You’re welcome.

Please do not hesitate to reach out if you still have further questions or concerns.

Thanks,

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