Remove Phantom TV As Amp Source

  • 16 January 2021
  • 2 replies
  • 326 views

Professional install of amp for my garage speakers but the Sonos app shows a non-existent tv as a source and Alexa shows a tv there as well. Was the amp registered wrong or is it picking up another tv on my system? When I click on the tv source it says connection error. It also shows line in which works fine. Is there anyway to remove the tv source?


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2 replies

Hi  I don't have an Amp, but my guess is that this comes up automatically on any Sonos product that is intended for use with a TV.

This seems consistent with line in showing as a potential source on my speakers even though nothing is plugged into it.

Maybe it is that simple but when I called into Sonos support, they never told me that. They just say it was set up as surround sound speakers. I am just looking for a way to change the setup. Maybe in the future we will have the option to hide unusable sources. Thanks