PORT intermittent.

  • 26 August 2020
  • 1 reply

  • Contributor I
  • 0 replies

i have a PORT and connected turntable, having issues with intermittent sound.

i assumed it was a turntable issue, so i exchanged it and still have the same issue.

the output is intermittent and different at each SONOS speaker….any ideas?? 

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1 reply

Userlevel 6
Badge +16

Hi @KKJ7, Thank you for reaching out and welcome to the community. Thanks for bringing this up and we understand where you're coming from. Regarding your concern about your Sonos Port, I’ll ask you to submit a diagnostic report for us to investigate further what could be causing this issue. You may reply to the thread with the confirmation number to assist you with this issue.  Also, to check the status of the connections from your Sonos Port to the turntable.

Let us know how you get on with the advice above.

We're here to answer any further questions you have.