Play 1 cutting out

  • 26 November 2016
  • 1 reply

'I recently added a Play 1 to my sound bar. In combination, the Play 1 cuts out for the TV. When playing music only, both work great together. Suggestions?'. Spacially, they are less than 30' apart.

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1 reply

If it's a single PLAY:1 as a separate room it won't be communicating with the PLAYBAR directly. It'll be doing so either via the router (in Standard Setup) or the wired Sonos component (BOOST Setup).

Streaming uncompressed stereo audio is the most demanding source, so your wireless signal must be marginal.

If you're in BOOST Setup, try changing the SonosNet channel. If in Standard Setup, check your WiFi performance in both player locations.