Apologize if this has been asked. Searched the forum and couldn’t find an answer.
I have 2 Onkyo receivers in my setup and am having the same issue with both. Currently have a TX NR686 and TX NR585. The 686 is connected to a 3rd Gen Sonos connect and the 585 is connected to a brand new Sonos port. Neither the connect nor the port can be found via the onkyo setup/works with Sonos search. I get the same time out on both and a resulting connect cannot be found message.
I have tried rebooting the router, updating firmware, rebooting receivers and removing and reinstalling both Sonos components in the system. Nothing has made a difference.
My assumption is that the problem is in my network setup. I have not been able to get to a solution using onkyo tech support. So I’m trying here. My wifi is a eero mesh system. I’m far from a network expert so looking for advice on things to try.
any help is appreciated.