Question

Have you got an issue with the zp90 and the latest controller software?

  • 10 November 2016
  • 1 reply
  • 210 views

Userlevel 2
I have two Zp90's one ZP80 and a bridge. The bridge and the ZP80 connect fine both Zp90's do not since updating the controller software to the latest version. Any ideas??

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1 reply

Connection problems which appear suddenly are often caused by network problems. The typical cause is duplicate IP addresses. These often show up after an update because a reboot requires the device to request a new IP, and the router, having lost track of current IP assignments, issues a new IP that is in use by another device. To cure this, do the following:

Reboot/power cycle your devices in the following order:

Modem
Router
Switches or hubs
Wired Sonos units
Wireless Sonos units
Computers/printers
Wireless devices - phones/tablets etc.

Allow each device to come back up before proceeding to the next. Note that you can permanently prevent duplicate IP addresses by assigning an IP to each device's MAC address in the router setup. See your router manual for details