Flashing white light when previously worked

  • 20 November 2016
  • 1 reply

Hi hoping someone can help me out. Recently looked to move one of my Play 1s but it didn't connect. Now when I have sought to return it to where it was all I get is a flashing white light. Unable to connect via the router either. The other speaker still works fine. My smart hub on wifi still shows both sonos speakers but this one is disconnected. Have re started the wifi but still no joy. Ran a diagnostic (6767407) if anyone could help I would greatly appreciate it

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1 reply

Managed to resolve. Did reset of controller by holding play pause button then plugged in and waited for light to turn green. Then in smart hub of wifi I manually entered the IP address of the controller, this then allowed a new setup to occur. Hope this helps others.