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Connect signal drops intermittently

  • 18 March 2019
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We have a One, 3 Play 1’s, 5 Play 3’s, a Sub, a Connect and a beam. All components work brilliantly, except the connect. We have a turntable connected to the connect. When playing vinyl, the signal drops out intermittently. I’ve tried disconnecting the wifi on the connect and I’ve connected it directly to my router via Ethernet. This hasn’t helped though. Please help.
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Best answer by pwt 18 March 2019, 10:11

Take a look at: https://support.sonos.com/s/article/1080?language=en_US#compression, and see if changing the Audio Compression setting helps.
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Take a look at: https://support.sonos.com/s/article/1080?language=en_US#compression, and see if changing the Audio Compression setting helps.

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