I have gone through the setup process which was cumbersome as the connect amp and speaker wires all home run to a closet downstairs. So I got a 50’ ethernet cable and direct connected the connect Amp to the playbar in the family room below the TV. I set up the surrounds and they worked.
I unplugged the 50ft ethernet cable however the Playbar and the Connect Amp are still both hard wired connected to ethernet and the same router. When I unplug the 50ft ethernet cable the surrounds turn off even though I set it up as instructed and both the playbar and the connect amp in the closet are hard wired to ethernet.
I have done this from scratch 5 times to make sure I am not doing anything wrong Certainly there has to be a solution other than having a 50 ft cord from the closet to the family room
Any suggestions on what to do to make these work as surrounds given my configuration?