Cant connect my sonos play 3s

  • 12 November 2016
  • 1 reply

I had all my sonos components connected trough my last wifi network. I have now changed and can't connect my to play 3. There is only a white light and when i push the two button to connect the light starts blinking red.

I successfully connect my player and two play 1.

Anyone know what to do? Do i have to reset the speakers?

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1 reply

Userlevel 6
Badge +3
Hi Fabistek, we're happy to help. Can you try to wire the PLAY:3 to your network/router via Ethernet cable? And try to connect.

Also, can you send us a diagnostic and reply with the confirmation number? Here's an article explaining how: How to Submit Diagnostic

Let us know how it goes.