Question

Can't add sub or play 3s

  • 13 January 2017
  • 1 reply
  • 224 views

Hi. Using trouble adding my sub and play 3s to my playbar and as solo devices rebooted and reset still can't add. Detects the press of the connect buttons. But then fails to add.

Diagnostic s: 6995311
Thanks

Kevin

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1 reply

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Hi. Using trouble adding my sub and play 3s to my playbar and as solo devices rebooted and reset still can't add. Detects the press of the connect buttons. But then fails to add.

Diagnostic s: 6995311
Thanks

Kevin


Hi Kevin,

Please try changing the wireless channel on your Sonos system from 6 to 1 or 11 and see if that helps.