Never, repeat never get any feedback. Nor is there ever any thanks.
I'm done reporting posts.
This latest Spam attack and the COMPLETE absence of any visible actions, NO user engagement apart from 1 thread (not even STICKYED), ignoring user suggestions, allowing Spam over the weekends and when America is asleep has pushed me over the edge.
I am thoroughly sick of it now and it is just capped off bu being ignored when reporting posts or threads.
Sonos benefits a tremendous amount by the troubleshooting it's USERs does on its behalf - I reckon we save you at least 1 full time support agent in each time zone.
I can't be fucking arsed anymore - why should I if Sonos don't apparently care?