Question

Where is my order?

  • 30 January 2021
  • 1 reply
  • 66 views

I've order a sonos product for 6 days now every the date for delivery changes I wanna why ? This is unacceptable!!

I was supposed to get it yesterday. But now they said today, unfortunately once again they  said I'll get it on February first. Tell me why ? I am not happy definitely!! 

I was about to buy a couple more for my friends, I change my mind because your nonsense 🙃


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1 reply

Userlevel 6
Badge +17

Hi @Louby3.

Welcome to the Sonos community and thanks for reaching out to us. I understand it can be quite frustrating not to meet the deadline set for you to receive your purchased product. I would like to highly recommend contacting our sales team @+18006802345 option 4 as they may have the answer for you and have the necessary tools to help you out with your concern.

Please let me know if you have any other questions or concerns. I’ll be more than happy to help.

Thanks,