Query should these products fairly be coming with a USE BY date if Sonos can just switch off and make them redundant.
It doesn’t seem fair and reasonable that they don’t.
Agree with the 30% off being a bad marketing solution it should be we here at Sonos categorically see this is not your fault that the products are turning obsolete so should offer an exchange at cost price not an exchange that has profits to Sonos after all no sell by date. Seems to have been a missed opportunity - time for a rethink possibly?
Further like others have stated the new products also have no Use by date - clearly the fact that we don’t know is a massive hurdle to overcome and Sonos need to sort this out.
Surely also the old items could simply be refitted with more modern chipboards to curb a huge waste that is inevitably going to be harmful to the environment