Why do Sonos constantly keep sending me an email that asks me to update my first and last name? I have responded dozens of time yet they keep sending me the same email.
thanks
ross
Best answer by Ken_Griffiths
View originalWhy do Sonos constantly keep sending me an email that asks me to update my first and last name? I have responded dozens of time yet they keep sending me the same email.
thanks
ross
Best answer by Ken_Griffiths
View originalYea I checked - it’s definitely Sonos.
I don’t really want to deselect the contact details. Let’s see if Sonos comes back to me…
You can contact/chat direct to Support Staff via this link too… https://support.sonos.com/s/contact
Yea I checked - it’s definitely Sonos.
I don’t really want to deselect the contact details. Let’s see if Sonos comes back to me…
I’ve not been repeatedly asked for my personal details by Sonos and have several Sonos accounts that I use for Home/Holiday Home/Travelling. I’ve also not (yet) seen others mention this before in the community here, but can’t you just simply filter it out to a ’spam’ folder in your email software, perhaps by a slightly ‘unique phrase’ in the message, or it’s ‘subject heading’ etc?
You can also deselect the contact options from Sonos (if preferred) in your online Sonos profile at this link:
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.