One of the things I find hard to deal with is the inordinate amount of questions posted in the "announcements" section. In my mind, that area should be reserved for posts by staff that are actual announcements. And then a link to a separate discussion thread, perhaps in "ask a question" or another more appropriate board. That way, I know that when there's a new post in the Announcements section, I can see something important, and not be bombarded by "me too's, it doesn't work for me, why aren't you fixing the X problem first, etc"
My 2 cents. Given free of charge. Split those 2 cents up amongst yourselves.