It I click on my avatar / Subscriptions I get a “sorry an error occurred” on this page:
https://en.community.sonos.com/favorite/overview
Anyone else having this problem?
It I click on my avatar / Subscriptions I get a “sorry an error occurred” on this page:
https://en.community.sonos.com/favorite/overview
Anyone else having this problem?
Hi
I think it was system wide, but you were the only person who noticed.
Apparently, all the subscriptions were still there, but sorted into the wrong order so it looked like recent ones were missing.
Glad to hear it’s working again - thanks for confirming!
Looks like it is fixed now, thanks
Hi
Insided have come back to us regarding the issue you reported here. Could you please check to see if it has been resolved? Thanks.
Hi
We’ve reported this to Insided who will start an investigation on their side. We’ll update you when we hear back from them.
Thanks for your assistance.
According to that page, I have five Faved threads in the last month. That is at least an order of magnitude off. This thread is there, at the top. This other thread, from earlier today, is not:
Perfect - thank you. I was about to ask for an example. I’ll pass this along.
Hi
Thanks.
Sorry - why do you think there are some missing? Or do you think it’s fixed now?
According to that page, I have five Faved threads in the last month. That is at least an order of magnitude off. This thread is there, at the top. This other thread, from earlier today, is not:
Hi
Thanks.
Sorry - why do you think there are some missing? Or do you think it’s fixed now?
Seems a vaguely reasonable total. My profile says 4693 comments, which is a similar order of magnitude.
Hi
On https://en.community.sonos.com/favorite/overview, how many Topics does it say you’re subscribed to, and (roughly) how many do you think there should be?
Edit: Please also provide a screenshot (but be sure to remove anything you don’t want seen).
Thanks Corry. I can only describe the threads chosen to be listed on my Favorites page as “hot garbage”. I post on here a lot, but that page thinks I do one post every few weeks or so. Really hard to track my contributions with this page at the moment.
I don’t get the error on the page any more, but many of my Favorite threads are missing from it.
Hi
Have you tried clearing your browser’s cache?
Yup, and in-private mode, and Edge and Firefox.
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