Songs cut off

  • Contributor I
  • 1 reply
Been reading about others frustrations with songs cutting off before end. Happening with iPhone close to Sonos and strong Internet. Was chatting with friends the other night and some similar experiences. Wanting to take this back amd get an old fashioned CD player😊

1 reply

Userlevel 6
Badge +18
Hi there, thank you for posting the details on the issue you are experiencing.
There is an ongoing problem at the moment with streaming from Apple devices. If turning off the Auto-lockscreen functionality does not help, then the issue you are experiencing is likely due to WiFi interference. This is often the cause of audio playback issues. If that suggested fix and those links don't work, not to worry, we can certainly get to the bottom of this for you. Following any occurrence of this issue, please submit a diagnostic and respond with the confirmation number. This way we can identify the cause. Many thanks in advance.


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