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Play:1 sold 2ndhand but ripped off


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Dears

I was ripped off whilst I was selling 3 Play:1 second hand.
I don’t have any contact details of the guy, but I have the serialnrs of the Play:1

If I file a complaint at the local police, could Sonos disable these PLAY:1 as the are still listed in my system. 

 

rgds

 

Luc

 

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Best answer by Corry P 11 May 2021, 10:39

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2 replies

Userlevel 7
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Hi @Tooteke 

Sorry to hear that!

I recommend you get in touch with our technical support team. They’ll create a case, take some details and then ask you to get the police to contact us on your behalf. We’ll need a police case number and a few other things from them and can then assist.

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thanks