Once a loyal customer.

  • 26 February 2021
  • 6 replies
  • 130 views
R
  • RCL
  • Contributor I
  • 1 reply

Hi Sonos,

I have been a loyal customer and strong supporter of your products for many years. Now you are telling me that a number of my products are incompatible with your Sonos S2 and needs to be replaced or moved to a separate system that no longer will be supported. This is a huge disappointment to me and causing me to lose my trust and appreciation of your brand. I’m not expecting you to change your strategy, and I will follow your recommendation and update my system (with a brand that I can trust and admire), but I will for sure NOT spend more money on Sonos and I will STOP promoting Sonos to my friends. 

thx….

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6 replies

N
Userlevel 7
Badge +18

Or, keep using your existing gear on S1?

J

How was Mars?

R

S1 that no longer will be supported? Enjoy....

Smilja

S1 that no longer will be supported? Enjoy....

 

It is still supported, it gets security updates and bug fixes.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
N
Userlevel 7
Badge +18

I think Windows Vista was the current Microsoft opsys when the Sonos app that’s now called S1 was released. Does Microsoft still support Vista? 

J

S1 that no longer will be supported? Enjoy....

 

It is still supported, it gets security updates and bug fixes.

And still does everything it did when you bought the speakers. In fact, more.

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