New Spam

  • 20 January 2018
  • 55 replies
  • 1427 views

Userlevel 6
Badge +8
I suspect these aren't legitimate. ;)

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55 replies

Yup, been flagging them for removal, but the boards tend not to be staffed over the weekend.
Userlevel 6
Badge +8
More than half of the new posts today are spam.
Userlevel 6
Badge +8
2/26 9:30 PST. I suggest you just give up and turn the forum over to the spammers. (Or dump Insided and get forum software that works.)
Userlevel 7
Badge +19
Another attack of Spam this morning. Much the same as the rest.
Lol. An example of cutting the nose to spite the face, if true.
Userlevel 6
Badge +8
On the other hand the intelligent spam filter continues to shine in doing dumb things; a very long post I wrote was red binned and probably will be consumed by the Roomba with no further explanation as it has done to many others I have written that were perfectly civil as well. I used the workaround of cut/pasting it as a private message to the target audience of one, in case Sonos considers me to be subversive to the community at large.

They are still miffed about the sanitary engineer moniker.
Userlevel 6
Badge +8
Okay, I log on at 11 pm Pacific Standard Time and two-thirds of the new posts are spam.
On the other hand the intelligent spam filter continues to shine in doing dumb things; a very long post I wrote was red binned and probably will be consumed by the Roomba with no further explanation as it has done to many others I have written that were perfectly civil as well. I used the workaround of cut/pasting it as a private message to the target audience of one, in case Sonos considers me to be subversive to the community at large.
Userlevel 7
Badge +17
the level of spam currently is a joke. please take some long-lasting action to resolve it to make this platform usable. i.e. replace insided by someone else (migrate to new platform) as they clearly have no idea what to do

How hard is it to add a rule to send all new posts with subject containing '91' for moderation ?!
Userlevel 6
Badge +8
Every night now. This is pathetic.
In the same context, a quote from a message to me from the same source in Sonos, in a private conversation about spam over a year ago, is interesting: " We have a people working on what the best route to go would be. In the mean time, I get to swing my banhammer with one hand, and my broom with the other."

Regardless of what Sonos has to say about the reprimand now, on reflection I realise that it would be churlish of me to react in kind to someone having a bad day. I would still like the moderation thing to be straightened out though: Any failure of any post to pass moderation after a defined time interval, or any subsequent deletion of any post appearing on a thread, calls for the simple courtesy of a notification to the poster via private message. This cannot be done by Insided by any of their very dubious automation tools, so the question of thereby extending this courtesy to spammers, which would be silly, does not arise. If the support staff load then increases because the spam filter is defective in catching too many faultless posts, it is the latter issue that needs fixing.

As to the spam subject itself, Sonos now looks as incompetent as Insided on the subject of how to manage this universal phenomenon; it isn't rocket science as others have pointed out. Either incompetent, or, just as bad, negligent.
I'm still baffled why Sonos got miffed about calling Sonos staff janitors in a respectful support of the work they are forced to do due to the utter failure of InSided to accomplish even basic forum tasks, yet disrespecful posters in the 8.0 and CR100 threads are allowed to call staff morons, incompetents, and other more abusive invectives.

Sonos, you need to clear this up.
What's wrong with being a Janitor, I think some offical post from Sonos is needed pretty quickly to clear this one up..

I got oddly moderated a month or so back, posts held back for hours (possibly because I wasn't over the moon with v8.0?).
That was not moderation that was the spam filters. Seriously.
Userlevel 5
Badge +12
What's wrong with being a Janitor, I think some offical post from Sonos is needed pretty quickly to clear this one up..

I got oddly moderated a month or so back, posts held back for hours (possibly because I wasn't over the moon with v8.0?).
Userlevel 1
Badge +1
As a former facilities manager or janitor now retired can I say how bemused I am that the moderators of this forum should see fit to reprimand Kumar for his use of what I regard to be a very apt simile? There was nothing of an insult intended by what he said. Ensuring that this or any other site frequented by the public, functions to its full potential without let or hinder is surely a janitorial/moderator's function? I won't assume to hazard a reason for the reaction but have my suspicions!

Kumar - I am another who enjoys your very positive contributions to these forums. Please ignore the misplaced official negativity! Someone's having a bad day!
Seeing that much of it originates from India I am torn between being embarrassed on the one hand and proud on the other; the latter because some pretty ordinary spammers are comfortably and consistently running rings around a premier American tech outfit.
I manage several forums for clients. I see the level of spam activity, and rarely does it make it to the general population like it does here. VBulletin, phpBB, and even a couple of very old UltimateBBs that aren’t even supported anymore are catching 99.9% of spam thrown at it... Whatever Sonos management in charge of overseeing this board needs to stop falling for whatever line insided is feeding them. This is all an easy fix and implemented even easier.
Compared to the insults thrown at Sonos staff in the 8.0 and CR100 threads, this is the post that finally raises their ire? Boggling.
C'est la vie.
when did Sonos last contact you specifically to say thank you
Never. Not there ever was an expectation on these lines.
No I agree that there is no expectation, I just think it is rather a shame that the one post on which you get direct comment is the one Sonos (mistakenly) feels needs a reprimand, not any of the several thousand posts helping other users.
when did Sonos last contact you specifically to say thank you
Never. Not there ever was an expectation on these lines.
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I reported the spam to the Sonos twitter account, said it would get reported to the forum admins. I guess they are out enjoying their weekends.
Userlevel 7
Badge +19
1st Page Active topics in 25 posts there are 3 real non spam one, and one of those is a complaint about the spam. 😞
Userlevel 7
Badge +19
And yet the spam continues to mount 😞

Stick with us Kumar, take a break if you need but do continue to contribute, you make a difference.
Userlevel 4
Badge +11
On the face of it, Kumar, it seems like a poor decision there by the moderators. I have been a moderator and I have been involved in poor decisions before. It is sometimes easy to get lost in the turmoil of frustration when the forums are being high maintenance as they seem to be with the spammers at the moment. Hopefully it can be put right and hopefully you stick around - yours are some of the few posts I tend to enjoy reading.

Having said that - these forums seem to suffer far more from spam than other forums i am on. Whether this is due to the size of Sonos or the software that the forums use I have no idea but I do hope that someone has a solution.