I am having problems with my Sonos One not playing radio stations so I looked at https://support.sonos.com/ and eventually clicked-on ‘Get support’ which takes me to https://support.sonos.com/s/?language=en_US#contact
How can I email Sonos support please to submit a diagnostics report?
I have tried firstname.lastname@example.org and got a bot reply:
Thanks for taking the time to reach out to us, we're here to help. This email address is no longer monitored, instead you can reach us by submitting your question via the web at http://support.sonos.com. You’ll also find answers to common questions and alternative ways to contact us.
We look forward to hearing from you.
I’ve tried @SonosSupport on Twitter but that account appears to have been abandoned.