Question

How do I contact Sonos?

  • 26 June 2020
  • 1 reply
  • 87 views

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I am having problems with my Sonos One not playing radio stations so I looked at https://support.sonos.com/ and eventually clicked-on ‘Get support’ which takes me to https://support.sonos.com/s/?language=en_US#contact

I click-on ‘Email Us which just loads https://support.sonos.com/s/?language=en_US where I click-on ‘Email Us which again just reloads https://support.sonos.com/s/?language=en_US

How can I email Sonos support please to submit a diagnostics report?

I have tried support@sonos.com and got a bot reply:

Hello,

Thanks for taking the time to reach out to us, we're here to help. This email address is no longer monitored, instead you can reach us by submitting your question via the web at http://support.sonos.com. You’ll also find answers to common questions and alternative ways to contact us. 

We look forward to hearing from you.

Sonos Suppor
t”

I’ve tried @SonosSupport on Twitter but that account appears to have been abandoned.

 


1 reply

Due to the issues reported in various outlets a couple days ago, your best bet at this point is either waiting for assistance in these forum, or calling in, using the information found under the ‘Contact us’ link at the bottom of this page. 

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