I have a Beam that i've recently purchased. I'm using the HDMI-Optical option to connect to my TV. The volume buttons on the remote for the Apple TV 4K has worked perfectly before the i purchased the Beam. When installing the Beam, the app says the installation was successful and the remote was paired.
The issue comes when I sit on the couch i have to raise my hand high in order to rise/lower the volume. My wife is starting to be annoyed and planning on returning it. The beam sits on an 8 inch mantel. I believe the iR to the beam is not strong enough to connect when i sit on the couch. Has anyone else had this issue? How have you solved it? Is there an after market iR extender that works?
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