Feature Request: Center Channel Volume and Tuning on Arc


Userlevel 6
Badge +6

Can we get the ability to tune and control the volume of center channel independently (like surround audio) in a 5.1 setting?  If we get this feature, we won’t have to turn the volume up just to hear the dialogues clearly. 

Bose app already offers such feature for their soundbars. 


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47 replies

Userlevel 2

Dear Sonos, 

 

I would like to support Arpatil's suggestion.

I just have the arc but have to constantly adjust volume for movies. 

Should be a basic feature.…

 

Please make it so 

 

Thanks

Ruben

Userlevel 3
Badge +4

Can we get the ability to tune and control the volume of center channel independently (like surround audio) in a 5.1 setting?  If we get this feature, we won’t have to turn the volume up just to hear the dialogues clearly. 

Bose app already offers such feature for their soundbars. 

I couldn’t agree more with this suggestion.  Its my biggest issue with the system

Userlevel 1

yes please center channel adjustment!! speech enhancement does something with the sound...surround movies have dialogue in the center channel anyway so would be great if you could raise or lower only the center channel!

Userlevel 1

Dear Sonos-

 

yes please, this would be a great feature to have as I’m twitching to want to turn it up during dialogue all the time!

Userlevel 1

I am getting to the point where I may need to return the arc. The center channel / voice stuff is driving me bonkers, especially with Disney+. 
 

the voice enhance feature does nothing. 
 

Please add center channel adjustment to the app ASAP 

Userlevel 1

Please add a separate centre channel volume adjustment slider Sonos! Many shows are mixed poorly with unbearably loud special effects so it would really help if we could up the volume of the centre channel to help raise the dialogue.

Userlevel 2

Yes we need that feature of center channel volume ASAP!!

Userlevel 2

Checking in with the same issue.  It is ruining the Sonos experience not only for me but my friends and family who encounter the deafening special effects sounds while speaking voices are but a whisper.

It surprises me that a company with the reputation of Sonos would leave this obvious problem unsolved.

Userlevel 6
Badge +17

HI @arpatil1.

Thanks for the great feedback and idea.

I would be morethan happy to send this to our engineering team. However, I would also like to set your expectation that we do not have any turn-around-time for the feature request to be addressed. However, I would like to recommend subscribing to this thread and keep an eye out for any announcement on our announcement thread for any updates that might be released or have already been released.

 

Please do not hesitate to reach out if you still have further issues or concerns.

Thanks,

Userlevel 2

this would be an amazing feature to have !! speech enhancement doesn’t work nearly as well as i would have thought.. 

Userlevel 1

This is a game breaking missing feature for me as well. I’m using the Amp combined with 2 Ones in surround. The audio is great except for the volume of the phantom Center. I need to have “night mode” on otherwise the voice channel is barely audible. “Improve speech” makes voices a bit better understandable, but in many cases also makes voices sound like they are spoken though a tin can. 
 

so +1 for a center channel volume feature!

Userlevel 3
Badge

people have been asking this for years (literary from play bar era).  

Yes, night sound and speech enhancement both help a little but nothing comes close to being able to adjust canter channel manually to your liking. 

they just added height channel adjustment to Arc which means they should be able to give us control over the other channels in Arc.  

I guess till sonos does this, many of us have to watch TV with a remote control in our hand to constantly adjust the volume. 

Userlevel 7
Badge +18

Hi @GaryGorilla 

Do sonos ever monitor this section?  This feature has been asked for repeatedly, including by me.  This would make the arc much better.  At the moment I am forced to use nightmode or things are unwatchable, I.e. voice too low and sound effects way too loud without it.  If I could increase the centre speaker for voices then I could enjoy the system much more and turn nightmode off.

Yes, we do. This thread has been marked as a feature request and will be seen by the relevant teams.

Userlevel 2

Yes.. .  I repeat that.. .!

 

We need a volume control for the center channel.

In that way, we would be able to adjust allcomponents relative to each other.

 

In my case, the left and right channels are too low in volume, compared to the center, after i did the trueplay adjustment. The overall sound though is just right.

Also a new owner here as of 3 weeks ago. I have an ARC, 2 subs, and 2 One SL’s. Watching anything with Dolby, especially with any action at all raises the sound to a level where I cannot hear any of the speech coming from the center channel through the Arc. For example: I am at the moment watching Shang-Chi on Disney+ and experiencing this issue. It was also an issue watching Dune on HBO Max. I normally turn off the rears and turn the subs down while watching regular TV.

This system was quite expensive, and the only way I can hear the speech clearly is to either turn the subs, and rears down so I can hear the center, or better yet turn the subs and rears off completely.
 

I purchased this system based on all of the rave reviews out there. I even added a second sub to make it more of an experience. Wanting a theater experience in our home was what I was after, although at the theater I can hear what they’re saying along with the action! But I have to say, having to turn down, or turn off half the system to hear the speech with everything is pretty crazy.

I would definitely second adding user control over the center channel levels! And I’m surprised in looking at how many posts have come before mine requesting this feature that nothing has been done about it. Especially when it is an option from Sono’s competitors. If there’s an option to control the volume of the subwoofer and rear channels, how hard would it be to add a feature to control the front? And how many people need to request it before it may become reality?

Luckily, I’m still in my return window! And it’s too bad. The system sounds great, but I’m at an age where I’d like to get as many years in as I can before having to turn on the closed captions!

 

Userlevel 1

It’s a must have feature for the quality of the dialogue  it produces now. I have just installed the arc yesterday, and I was a AV system salesman once, I noticed that instantly, it’s not even good as my OLED TV screen speaker (for dialogue)

Userlevel 3
Badge +4

Do sonos ever monitor this section?  This feature has been asked for repeatedly, including by me.  This would make the arc much better.  At the moment I am forced to use nightmode or things are unwatchable, I.e. voice too low and sound effects way too loud without it.  If I could increase the centre speaker for voices then I could enjoy the system much more and turn nightmode off.

Have to agree.night mode literally does nothing. Speach enhance nothing. Either i turn my volume way up, so that i have to scramble for my remote every couple minutes when i get blown out of my chair with how load the sound is, or i cant hear what anyone is saying. We need a way to adjust the sound like every other sound system out there. I spent a lot of money to have bare bones soind options that can only be adjusted if you are dumb enough to own an applephone.

Userlevel 1

New Sonos Arc owner here , just come from a home theatre 5.1 setup with projector to LG GX and Arc combo and immediately noticed the centre level needing to be adjusted.

 

I know plenty of owners asked for the height adjustment sliders but I feel the centre is even more important IMO. I’ll be on a mission now to petition and have this feature added.

 

Seems a pretty simple and obvious one so let’s hope it gets sorted soon…speech enhancement does help a little so far but still not ideal 

Can we get the ability to tune and control the volume of center channel independently (like surround audio) in a 5.1 setting?  If we get this feature, we won’t have to turn the volume up just to hear the dialogues clearly. 

Bose app already offers such feature for their soundbars. 

Please make this happen.  I would recommend the Arc to anyone until this is added. 

Can only agree what has been written about center volume level. I need more of it please.

 

Any news on centre speaker adjustment for the arc yet  ??? Love my arc with one sl surrounds but really struggle to hear dialogue without turn it right up. Got to the point now where i've given up using it for regular tv and reverted back to the tv speakers. Come on Sonos sort it out !!! 

Shame they haven't fixed this one yet given the question was asked years ago. 

Dialogue is so much  better from my tv than it is from the Arc. Not great when you have spent £1200 on the set up

Userlevel 7

Interesting. Is it as much on the stereo feed as it is on a Dolby Digital feed? I’m not at home to do any testing.

To my ears, I would say the dynamic range compression using Night Sound is comparable between a stereo source and Dolby Digital source. But because multichannel audio tends to have a much higher dynamic range than stereo (especially if it is lossless audio like Dolby TrueHD), I would guess the amount of compression would need to be much more with Dolby Digital.

Userlevel 1
Badge +1

I am really happy with my new Sonos arc but it really needs center speaker adjustment. To avoid to adjust volume continuously now I am living with night sound always on otherwise speech is really low.

Please Sonos team I guess that everyone with arc is happy but want this feature implemented as soon as possible.