Question

Excessive moderation


Userlevel 7
Badge +21
I replied to 3 topics this morning over 2 hours. The first 2 are held awaiting moderation but are yet to "approved".

I note from comments in a thread on the Announcements section that others are having this issue.

Why is this getting much worse and why aren't you or InSided telling us when you make these Draconian changes?

Do you not realise you irritating it is?

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33 replies

Userlevel 7
Badge +21
This is the message I just tried to post:

So many ideas. So little information to go on.
Tell us the story of your system set-up, all of it, and any error messages you get

It went into the moderation queue!
Userlevel 7
Badge +11
i was wondering.. i answered a question and got the 'moderation' message, i figured it was spam filters. isn't there some way you can flag your regular contributors like Stuart as safe or something?
Userlevel 7
Badge +26
I posted a question asking if there are forum terms of service over 12 hours ago. That post was sent for moderation and has now disappeared. What is happening here?

Hey Peter, I see it showing up now, must have gotten missed. Our apologies.
I posted a question asking if there are forum terms of service over 12 hours ago. That post was sent for moderation and has now disappeared. What is happening here?
Userlevel 7
Badge +21
To be honest I'm not necessarily bothered that some of my posts get moderated.
To say the subscribed e-mail alert Vs a post held in a moderating is NOT clunky. It's a poor piece of programming and I'm not going to insult the developers by stating it's an easy fix but I would like it fixing.
Userlevel 7
Badge +26
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8


...... and this post - just the single line above - was filtered for review 😃 this is ... kinda .. getting funny... but the E-Mail thing is a huge drag.


The email is triggered by the post, but the moderation takes place afterwords. I know it's a bit clunky.

We've been talking with InSided about ways to improve the filter. It's supposed to be learning as it goes, and each time something is pulled out, it learns, along with when things go into it and are left there.

Hopefully it gets a bit less aggressive on the false positives. It's been brought up before but the filter is only at the post level, so it doesn't take into account who posts. This might be something to see for the future sometime. I'm hoping it is.
Userlevel 5
Badge +10
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8


...... and this post - just the single line above - was filtered for review 😃 this is ... kinda .. getting funny... but the E-Mail thing is a huge drag.
Userlevel 5
Badge +10
...
SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!


Yeah... This ^ :8
This is evidently a 'learning' filter. Someone perhaps ought to review the curriculum. I just hope it can 'unlearn'.
They can't even tell the difference between a new poster who may be spamming and a poster with over 10,000 posts who probably isn't here to spam. Do you really expect them to be able to curb email notifications. Surely you jest! 😉
Userlevel 7
Badge +17
I havent posted in a while but my 2 last posts (maybe this one too?) are now subject to moderation where the previous 1262 havent!
Userlevel 7
Badge +21
My last 2 posts have been moderated and a thread I posted in I received an email to say jgatie has posted but the thread is blank


SONOS - PLEASE, FOR THE LOVE OF DECENCY - IF YOU MODERATE A POST DO NOT SEND ME AN E-MAIL SAYING THERE IS A REPLY WHEN CLEARLY THERE ISN'T!
All our quasi Spam is going through:D
Afaik (aka AFAIK) it did, but will this? Lol. That is a nice one. Thank you for that information.
No idea! But I suspect this post will go through:-).
Kumar - when I click on people's username, it takes me to their profile. It's a good way to see their latest posts. When I click on "Kumar", it takes me to the community home page. I wonder if there is a problem with your account in some way?
I agree; a post I wrote that said: " Thank you for that information" has gone for moderation.

As one that said in this thread: " Lol. That is a nice one". Also, I can sneak in this via the edit function but not as a post!
Lol. Good one!
And here I thought the phrase was "Everything is better in moderation". Apparently not so.

🙂
Nope, AFAIK also gets blocked. Or maybe it is "a second attempt not allowed" moderation!
Failed to use capitals for an acronym. No wonder it went in for grammatical rehabilitation!
It is all very arbitrary, the moderation thing. I just posted a reply: "Afaik, this feature does not exist." And it went into moderation. Probably because of the acronym. I have also noticed in the past that some of my replies that went into moderation never appeared. And there was nothing rude in them either.
I would have thought the key point to target is creation of new accounts, and then moderation of, say, the first 5 or 10 posts. Once a reputation of legitimacy is established, surely there is little need to scan contents.
I honestly can't understand the continued existence of such spam... I can't imagine it works with any level of effectiveness
It's like what I see in the junk mail on my hotmail account when I take an occasional look at it. I guess there is little marginal cost in sending it to the one extra person beyond a point, so the net gets thrown as wide as possible. Whatever sticks, sticks.
Userlevel 5
Badge +10
Agreed that it is irritating... unfortunately I suspect it is also necessary given the insane amount of automated spam that is proliferating today. I think it would be painful to try to read through threads with junk scattered everywhere trying to sell me performance enhancing drugs... (I'm guessing that sentence will get this post flagged for moderator review! 🆒 )

Funny thing is, I honestly can't understand the continued existence of such spam... I can't imagine it works with any level of effectiveness - even any level that might make it worth it... spamming website forums full of crap posts can't possibly attract people to a core site, or phishing site... I just don't get it... but as I've asked about in other threads about this... I'd be interested to know how much junk this new system is actually saving the board from... those stats have got to be available, but it appears Sonos prefers not to disclose them.