In mid May I bought a Port to replace an older model and when my credit card statement came in they charged the correct amount but there was a second charge of $145 processed the same day. It took me a number of phone calls to get to the right department and they said they changed their system and this has been happening and I would get my credit expedited. It has now been 15 days and no credit and I am not getting a response from the person I was dealing with. This is not the same company experience I used to get back in 2011 and I have a fairly large collection of Sonos equipment that may not grow in the future. Very disappointed.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.