As a loyal Sonos customer (13 products), I am highly disappointed that you took away the ability for users to play their downloaded library. For years itunes and other music services only offered the ability to purchase downloaded music. After spending thousands of dollars on purchased music, they are now migrating consumers over to streaming services; more recently in a big way by persuading your company to no longer offer the ability to play downloaded music. Personally, I understand the business decision for them; however it is significantly impacting me and my ability to enjoy 1. my downloaded music and 2. the Sonos system I have built to play it on.
I have spent thousands ($7k+) on itunes and Sonos products which I can no longer enjoy the way I want to. Sonos has significantly impacted my music experience in a negative way.
I will continue to purchase music on itunes but will no longer purchase Sonos products because of the inability to play my music; which is the point of a music speaker.