Community feedback

Warriors Contributor I

Deleting use of phone

So....just got notice that I will soon not be able to play music stored on my phone. BS. Looks like I need to subscribe to music services. Sonos made a deal with them to force subscriptions? Last Sonos I will buy!!!!

1 154 11

55 minutes ago

amun

Slow moderation

Question

Why is moderation so slooooooow? I tried to post something (I think) a couple of days ago and it's still not there.

0 172 17

3 hours ago

gazzer01278 Contributor I

Lower volume

Really wish the volume could be turned down lower especially for alarms and low background music

1 161 7

12 hours ago

Hackersmovie Contributor III

50% price increase?!?

Just hopped on the sonos store and noticed the prices have skyrocketed! Hoping this is an error otherwise ill need to grab what i can from Amazon.

0 192 3

2 days ago

cheddardonkey Contributor III

New multi unit Sonos System User - Product Comparsion to competiton, pros and cons, why I chose sonos over ****

Spent the last 3 weeks buying a few different multi room/theatre system setups with a goal of finding the best, very reliable, stellar quality, multi room system with a minimum of 5.1 DD capability that is easy to use (wife approved), sounds great and gives me the feeling my $2k+ investment was wort...

3 201 4

2 days ago

pmantos Contributor I

Suggestion : Password Reset

The SONOS Website has a feature to reset your password. After doing so, yo get a "Success" page that says to Login to you sonos account. However, there are no links nor menu item that takes you to where you may login. You have to type into your brower's address bar to get to a place that has a...

0 370 1

6 days ago

CJMED Contributor I

MacBook Pro Touch Bar Controls

It'd be awesome if the Sonos controller for Mac was updated to include controls via the new touch bars. I much prefer using the Sonos app, rather than Spotify - but Spotify has already delivered on this experience, and it's great. Please can we have it?

0 275 1

6 days ago

pmantos Contributor I

Android has no way to adjust individual speaker volume

Question

How did SONOS miss this basic function? I don't like my speaker setup on 5.1 surround sound because the rear speaker volume is too low relative to the playbar and subwoofer. I would like to turn up the volume on ONLY selected speaker(s) and cannot. Even my factory car radio has a FADE function....

0 403 2

8 days ago

Railstud Contributor I

Worse Beam Audio after Software Update

Question

Five (5) seconds before the update was completed, my rich audio quality suddenly became the sound of a cheap speaker. Even running through the set up procedure, I couldn’t restore to my original great sound. No excuse that the SONOS software engineers would come out with a update that so dramaticall...

0 417 5

10 days ago

djnova Contributor I

Weird bass phenomenon with a stereo pair

I've noticed something interesting about the sound from my stereo pair, and I was curious if anyone else has experienced it. I have a pair of Play:5s, and I've been using TruePlay from the start. The sound is pretty great overall, but my only complaint is the bass. It's concentrated in one spot of t...

0 411 6

13 days ago

gvg8660 Contributor I

Automatic adjust volume

Hi SONOS, When I change music source (from TV to music or radio) I always have to adjust the volume, which means that my ears often get blown away. My idea is for SONOS to automatically remember the last volume level for the different sources (TV, Spotify, Radio) and automatically adjusted to this l...

0 402 3

14 days ago

whaley_wales Contributor I

USA to UK

Answered

Hi folks, I am moving back to London and want to take my Sonos speakers. Are they fine on the 220-240v circuits the UK has opposed to the US standard of 110v?

0 351 1

15 days ago

musicato Contributor I

Feature Request: DJ Mode

When listening to music with friends, we will all take a turn at putting the next song on. Sonos is a great way to do this. The features of "Play Next", "Play Now" or "Add to Queue" is perfect EXCEPT that people too easily accidentally hit the "Play Now" button and then it ruins the flow by stopping...

0 394 3

15 days ago

vkerzman Contributor I

Windows 10 Controller

I purchased the Sonos Speakers because of the ability to enjoy my music on the Sonos speakers. Well, that is not happening and I am not happy right now. This posting is for those who have Sonos.com speakers. I have recently attempted to download the Windows Controller for my desktop. It states tha...

0 465 10

19 days ago

TarheelMac Contributor I

No sound

Question

iPhone message says one of my speakers may be unplugged and I receive no sound. Checked all speakers and the lights are white. Any suggestions?

0 349 1

21 days ago

KJAM Contributor I

Lost access to songs, playlist option and Spotify

Question

Hi, I have just changed my WiFi network and re set my Sonos. I now have no access to any music whatsoever. The playlist option has disappeared and if I type in a song, artist etc, there is nothing! What have I done and how can I solve issue ?

0 446 6

22 days ago

Nikki at Sketch Contributor I

Bluetooth Headphones

Question

Hi Sonos designers, I would like to request the function to be able to play the sonos stream from my pc through my bluetooth or even wired headphones. We are in an office, and although the music choice is great and sonos platform works a treat, the general background noise of the office means I...

0 367 4

23 days ago

groundskprwilly Contributor I

Feedback/suggestion for app developers

One thing is to grey out the entire volume bar instead of putting an "x" next to the speaker you want to mute. It's just easier to see.

0 375 1

23 days ago

So No No Contributor I

Various sound profiles for many scenarios

Certain situations cause for different settings. When I listen to my music I like to change the bass and treble and also turn off/on Trueplay. Sometimes I want to separate my beam from the surrounds, other times I want speech enhancement on. Sometimes I want a combination of those factors within a c...

0 34 1

23 days ago

tricolli Contributor I

Apple Music

My Apple Music account is showing in the sonos App but all my music and more importantly my playlists are not there. It was there all last summer but it does not show on this sonos system at my summer home. It does show when I am at the main house. Any thoughts?

0 367 1

23 days ago

controlav World-Class Superstar

Cannot tell which Forum page I am on any more

The new font styles are not great. I can no longer tell which page is the current one. This is on Firefox on Windows.

1 524 11

26 days ago

amun

Increasingly poor community system

As I haven't seen anyone else mention it, maybe it's just me, so this is all purely IMHO. The last system wasn't good, compared with the old forum system run by users, but this one seems even worse. Huge icons, so much wasted screen area - I'd imagine that it's designed for phone use, which makes it...

1 547 8

26 days ago

controlav World-Class Superstar

Where is Favorites on the new forum site?

Answered

The Favorites option was a simple way of tracking updates to threads you have posted to or are monitoring, has that feature gone forever now?

0 483 4

29 days ago

Stanley_4 Senior Virtuoso

Sonos Staff: Is this a legitimate Sonos site?

Answered

Looks iffy to me but seems to have Sonos copyrighted artwork: https://www.sonos-connect.com/some-incredible-tips-to-use-your-sonos-speakers-more-efficiently/

0 546 4

30 days ago

Keith N Sonos Staff

Missing Replies!

Hi everyone! Just wanted to share an interesting case and takeaway from the recent community changes. Yesterday, one of our technicians was working with a user who was unable to see the replies on the community from their mobile phone. Other devices would display the replies with no problem. On mo...

1 437 1

1 month ago

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