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Community feedback

Share feedback about the community and its platform here. We'd love to hear what you think.

  • 333 Topics
  • 1,959 Replies
Keith N
Keith N
solved this question

Sonos Community doesn’t stay logged in

Always have to log on on Android. I recall a thread a while back where users gave lots of use cases. I think it ended up being 'as designe...
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Ditte
Ditte
solved this question

Community feedback: Feature requests

Hi Sjoop, Thanks for your suggestion to include an 'ideation' board for feature requests. The reason we don't have one, is because it is...
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  • 2
Ryan S
Ryan S
solved this question

How to delete account?

Hi Deezz, as Chris suggested, giving us a call on our support line is a good way to go. For the community, we don't usually go through an...
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333 Topics

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Tlcocks Trending Lyricist I

My great Vinyl dilemma: the line in source level Bug and sonos lack of response
Answered

So I am ecstatic over using a new play 5 gen 2 as my sweet little hi fi compact setup in my bedroom for playing vinyl and digital there.  sonos does a better job translating vinyl to the digital realm and back than any other sub $1000 system.  I bought and returned a few, including the Bluesound.  p...

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1 hour ago
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Bob's Sonos Contributor I

Line-in option is no longer on my Sonos app
Answered

The line-in option is not showing up on the Sonos app.  

365 19
1 day ago
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GuyGarris Contributor I

Alarm Settings - Hate the new menu location

I can tell the designers of the new menu tree do not use the Alarm function of Sonos. For those of us who do, please move it back to the first menu displayed at clicking the Settings icon. Thank you!

62 3
1 day ago
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Tom_58 Contributor I

how to add misic service to those offered by Sonos?
Answered

Would like to add “Triode” music service to Sonos

26 3
3 days ago
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MartinF. Contributor I

Username Change
Answered

Hi can I change my username please?  Not paying attention to a typo when filling in the form has left me with MaryinF rather than MartinF 😃   Thanks, Martin

21 2
M
7 days ago
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dwilli1980 Contributor I

Battery on Sonos Move
Question

Does it shorten the long term life of the battery on the Sonos Move to leave it on the charging cradle for extended periods of time (e.g. several weeks)?

825 5
N
10 days ago
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gwonline Contributor I

Recycle program - Sonos needs to bend.

I have 10 Sonos speakers and I have, up until this point been a happy and loyal customer. Recently, I recycled two gen 1 Play 5s but after initiating the recycling program I realized that in my haste to buy Christmas gifts for my family I had made a mistake and should not have recycled these speaker...

306 10
10 days ago
jTemplar Trending Lyricist I

Cookie settings dialogue
Answered

When logging into the Sonos Community on my iPhone 6S I am unable to select cookie preference as the dialogue box does not scroll so preventing me from confirming my selection. Is there a way around this other than accepting all cookies?

33 3
12 days ago
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LenWade Contributor III

Feature Request: Play Prior Content on SiriusXM with Sonos app, similar to SiriusXM app on iPad
Answered

Using SiriusXM app on an iPhone, iPad or iMac, a listener can go ‘backwards’ 3 to 4 hours to enjoy prior content. For instance, on MetOpera Channel 75 on an iPad, one can listen to a previous opera even though you just signed on and have not played anything yet. Same procedure on Brand ‘G’ internet...

89 7
L
14 days ago
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TMenzel Contributor I

Play alarm on more than one room

It's not possible to select more than one room when setting up a alarm. You can select play on grouped rooms, but you are not always certain that the desired rooms is in the group. It would be so nice if you could select more rooms. Drop the radio buttons and make check boxes instead

563 8
A
14 days ago
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kevin325 Contributor I

Title not displaying
Question

I’m listeing to SoftRock on iHeart.  The titles of the songs that are playing no longer display on my ipad or computer.  I can see the title on my iphone.  This started a few days ago.   Are others having the same issue? Or is this just a problem with this iHeart station? Thanks.

16 0
K
15 days ago
A
amateur_wizard Contributor I

Recycle Mode

I have many strong feeling towards 'Recycle Mode’ but sticking plainly to the facts. Erasing user data from a device is one thing but driving up profits at the cost of the environment for profits sake alone is another. Recycle mode should be removed in my opinion, the idea of a landfill of Sonos dev...

112 4
H
17 days ago
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Johan Van Herck Contributor I

sonos can't find my speakers after a couple of hours spotify music.
Question

After a couple of hours Spotify music, the app on my mobile can't find any speakers.

22 1
17 days ago
I
ItsBen Contributor I

Feature request: Disable Airplay on Sonos Port (at least)

Using my Port to broadcast my turntable to my Sonos system but never to send audio to anything, it kinda bugs me to see it listed in my Airplay receivers list as I already have a long list of devices there. It’s a first world problem, I know, but I think it’d make sense to disable Airplay support on...

51 2
I
17 days ago
I
ItsBen Contributor I

Feature request: Allow music to play through surround satellites while TV plays on the soundbar

Huge fan of the Sonos surround system. I think it’s a technological feat how it seamlessly works and adapt in real time to whatever it’s fed (the upscaling feature is mind blowing to me for instance). I have however a complaint on a feature I think no other better than Sonos could ship: a way to pla...

16 0
I
17 days ago
C
ClarkE Contributor III

New Sonos Move turns itself on and drains battery
Answered

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

131 4
18 days ago
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User447391 Avid Contributor I

Replace Queue / Add to End of Queue - AGAIN

Repeating my complaint from last year.  Just ridiculous.  You have a dialog box for adding songs, why would you POSSIBLY not have one for replacing an entire queue?  Sucks.   Hi. I am begging/pleading/imploring you to please please please create a "Are you sure you want to replace the queue" box!!!...

43 1
J
18 days ago
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gregorysirbu Contributor I

Sonos not providing top quality sound surround as advertised. All I get is reverberation and echoes. Anyone else having this problem?

Recently, my Sonos sound surround disappeared and the Sonos help desk could not resolve the issue. The help desk stated that sound surround is provided only within an 8-12 foot radius from the Playbar. My Play 1 speakers are 20 feet from the Playbar, with sound surround getting killed with reverbera...

38 1
N
20 days ago
M
mgarcia26 Contributor I

Is Sonos considering changing its "recycle mode" policy?
Question

I’m a very big Sonos fan. I went from getting Sonos equipment myself to persuading my parents to change out their entire entertainment system for a Sonos multi-room, 5.1 Sonos setup. I just learned about the “recycling mode” problem that basically turns perfectly functioning equipment into trash. It...

150 1
21 days ago
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Johnny skeleton Contributor I

how do make it so i can hear the games that i play on my phone go to the sonos
Question

.

34 1
25 days ago
J
jordansalisbury Contributor I

BAD SOUNDING BEAM
Answered

Hi guys, I’ve bought a sonos beam about year ago now I dropped it rearranging my living room around slight mark nothing major no cracks just a little indentation… the base that comes from it sound really bad now like the inside speakers have cracked… ? So my question is do sonos repair there product...

54 5
26 days ago
K
KP 1 Contributor I

I’m confused in this statement...

This was a comment by jgatie, on another question, “Look, I understand you are disappointed because you made foolish assumptions about your purchase. Your are in the minority, and to keep bashing here puts you in the annoying minority. Fine if that's what you want to be, but know the sales figures a...

130 6
27 days ago
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RyanP78 Contributor I

Subwoofer placement
Question

I'm looking at completing a 5.1 surround sound system in my living room with the Sonos Sub. As you can see in the photo below, the room has a bit of a strange layout (ignore the furniture placement, I drew in my current TV and speaker setup). I've got this recessed area that is approximately 8-9 fee...

2852 9
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27 days ago
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Byrdman89 Contributor I

play bar light not showing when plugged in
Question

What you I do when the play bar light wont come on if it is plugged up. I have had this play bar for about a month and no problems until now. I have unplugged and plugged it multiple times and the light still wont show.

24 1
29 days ago
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Dave hill866 Contributor I

On My Iphone removed.

I have purchased eight Play Ones, two play Threes, a Playbar, two Sonos Beams, two bridges and a Sub at a cost of over 4000 pounds. To play my personal collection of music on these i purchased two ipads and my whole family has iphones so they can each play their own music costing over 2000 pounds....

488 15
J
30 days ago

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