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Keith N

solved this question

Sonos Community doesn’t stay logged in

Always have to log on on Android. I recall a thread a while back where users gave lots of use cases. I think it ended up being 'as designe...

Ditte

solved this question

Community feedback: Feature requests

Hi Sjoop, Thanks for your suggestion to include an 'ideation' board for feature requests. The reason we don't have one, is because it is...

Ryan S

solved this question

How to delete account?

Hi Deezz, as Chris suggested, giving us a call on our support line is a good way to go. For the community, we don't usually go through an...

716 Topics

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Anyone else feeling Sonos is moving in a direction thats is not in sync with why you bought in the first place?

I want to write this as positivly as possible. Think of it as constructive criticism rather than just a negative rant.When I first bought some Sonos gear some time ago (website says it was registered in 2017 but I know I’ve had it longer). I was excited. It was a big purchase for me, it seemed geare...

Feature Request: Center Channel Volume and Tuning on Arc

Can we get the ability to tune and control the volume of center channel independently (like surround audio) in a 5.1 setting? If we get this feature, we won’t have to turn the volume up just to hear the dialogues clearly. Bose app already offers such feature for their soundbars.

Update Resolved

I’m new to the forum and can’t figure out how to navigate to the question I posted yesterday; but I’d like to add that the problem I’d encountered with the 800 error code and failure to update must have been an internal issue with the Sonos website as it self corrected this morning. Today I was able...

S1 controller does not seem to run as it always has

I've read a lot about the S2 upgrade. I have old products and while I don't love the whole S1 , S2 compatibility issues with the hardware I'm here because of the oft repeated statement “ you can continue to use the S1 controller same as you always have”. This however doesn't seem to be the case. It...

Playlist Functionality Suggestions

I use the Sonos Controller on MacBook Pro (Intel) and I like to add artists and song to the queue to play them then save them. It would be nice to save more playlists from the queue or save it locally (on my machine) but I keep getting there is not enough room. Then I remove an old playlist, but it...

DARK MODE for APP

when ? u used to have it , sonos are used for movies , movies take place in the dark , this should be a no brainer and so easy to implement.

customer support is it always this difficult

So I didn't want to have to post on here but I feel it's my only choice as I'm ready for pulling me hair out. It's difficult enough dealing with a mental illness never mind having to keep calling customer support and emailing them to be fobbed off.All I want to do is get the items returned because t...

Sonos Hi-Res Audio Message

Does Sonos display any message when playing a Hi-Res audio track (e.g. 192 kHz) similar to displaying ‘Dolby Atmos’ etc. I have just signed up to Qobuz and it would be useful to see such a message.

S1 app issues

Inadvertently, downloaded S2 app and my Sonos speakers are S1 compatible. When deleted S2 app, and reinstalled S1 app, it only shows S2. Can I delete app and reinstall S1 app as currently all speakers not working as says not compatible on S2 app?

Always room for improvement

I have recently purchased an Arc for my new TV and am impressed with the sound. So much so that I also purchased 2 subs, and 2 surrounds and it sounds even better now. Having said that, there are some shortcomings. I subscribe to Qobuz which has music at 24 bit 192 khz. Currently the max I can get o...

Peloton Connection to Sonos in-house Infrastructure

I see SONOS connects to multiple dozens of music and other services. I want the same ability to have app integration, air-play or "cast" audio from my Peloton Android bike to Sonos. The speakers that come with the bike are week. This would be a great feature and really spice up the workout experien...

My experience with ordering out-of-stock (backorder) device in EU

Hi. Just wanted to share my (frustrating) experience with ordering a Sub on backorder.On 3rd of February I order a Beam and a Sub. Beam is in stock, am charged for it instantly and it gets delivered on time. Sub is put on backorder for 12th of February. On 11th of February I receive an email saying...

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