I had a Sub gen 1 fatally fail.
Lots of troubleshooting went nowhere.
Troubleshooting at the store went nowhere.
It was completely dead.
I have a Sonos S1 network.
I bought a new one, Gen3 and I brought it home to hook it up and start using it.
I went into the iOS app to remove the old one so it would allow me to pair.
Settings → System → Upstairs (+?)
Under there is a button “remove sub”.
Pressing it brings up a window that says it is removing the Sub and it may take some time.
That goes away, sub still there.
Pressing remove again, results in the exact same behaviour.
My S1 system knows about the new sub, and indicates on the firt page that i have.
sub that is “not configured” .
I logged into the Sonos website to look at my system, but I could find om way of
deleting the old sub there either.
The old sub as I said fatally failed and I did not have a chance to remove or reassign the
sub prior to buying a new one.
So now I have this Zombie Sub in my system that I cannot remove nad I cant start
using my new Sub.
Serial number: 000E589C2FAC4
Presumably the old Sub is now in a garbage head somewhere or sent back to Sonos.
I have no idea what the store did with it.
Anyone know how I can kill the zombie and make it possible to use the new sub so my
home gym has a beat again?