I have a sonos beam and two sonos one, when I play from the phone surround sound works but when I play from TV or from my Xbox surround sound does not works at all. I hear a very little sound from the Sonos one but that's like someone is whispering.
I have changed the TV sound to Dolby Digital plus and changed the settings to of Xbox to Surround Sound as well. Moreover I tried connecting Beam with optical cable but still no luck.
Anyone who can help ? My diagnostics number is 1923788362