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spotify


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Can’t connect Spotify premium to Sonos

18 replies

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Yes it worked! Thank you soo much for this great support.
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Sorry https://www.sonos.com/myaccount/profile/
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You need to have the location set-up the same in Spotify and www.sonos.com/profile
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But it does not connect to Sonos; do I need a VPN?
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Made a subscription while in Switzerland to premium, and actually it works via this subscription in PK as well
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Spotify is not available in Pakistan: https://support.spotify.com/us/using_spotify/the_basics/full-list-of-territories-where-spotify-is-available/
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Pakistan
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I assume the reason is the country...What location have you identified in my Sonos Profile (www.sonos.com) and your Alexa App Device location?

Please log in to the Sonos web page above. Where are you based?
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my Sonos Profile: do not know where to find (?)

what is Alexa App Device?
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I assume the reason is the country...
What location have you identified in my Sonos Profile (www.sonos.com) and your Alexa App Device location?
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I assume the reason is the country...
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no, Spotify does not appear as a Music Service and I do not know how to add it
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Have you added Spotify as a Music Service within the Sonos App?
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Connect to our device Sonos does not become green
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No error display, Spotify tries to connect (...) but it does not work
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All steps as indicated in guidelines. However can not find in Settings, command to control Sonos from Spotify.

In Spotify Sonos display appears but clicking on it does have no effect
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Hi

Can you provide some more information...

What steps have you taken?
What error message is displayed?

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