I have a Sonos one linked with my sub. The sun will cut out intermittently. Both are plugged directly into my wireless router (which is plugged directly into modem)
help
Best answer by ratty
View original
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Userlevel 7
+17
You could try not cable connecting the Sub and use the dedicated 5Ghz connection?
Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).
You could try not cable connecting the Sub and use the dedicated 5Ghz connection?
Do I need to change anything in the Sonos app? Or just u plug the cat5?
Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).
I’m using the regular sonos sub
You could try not cable connecting the Sub and use the dedicated 5Ghz connection?
Do I need to change anything in the Sonos app? Or just u plug the cat5?
Just unplug the Cat5. Assuming you haven’t disabled the ‘WiFi’ (SonosNet) in the product settings for either the One or the Sub it should connect.
Actually a non home theatre Sub wouldn’t use a direct 5GHz. In this case it would connect via SonosNet 2.4GHz to the wired One (assuming of course that its ‘WiFi’ isn’t disabled).
I’m using the regular sonos sub
The Sub is the same device either way. I was referring to a Sub which was part of a home theatre setup, or not as in your case.
Yea. It still doesn’t work consistently
What wireless channel does your router broadcast for the 2.4 ghz band? Stick to channels 1,6,or 11
Confirm your Sonosnet broadcast does not also share that same channel. If it does use a different channel.
also if your Sonos system has ever been connected to your wifi network erase the WiFi network credentials in the Sonos app. Settings>System>Network>Networks
hope this helps 👍
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.